Detailed job description and main responsibilities

Clinical Duties and Responsibilities

 Professional / Clinical Responsibilities:

  To support the delivery of speech, language and communication support as directed by the speech and language therapy in family hubs team in line with local / trust priorities

To support children with a range of speech, language and communication differences, modelling strategies using play based and child / family centred approaches, following guidance from the therapy team

To work in collaboration with the team around the family e.g. Early Intervention Support Workers, Health Visitors, Early Years Practitioners and other members of the MDT team.

To assist in setting up and running groups for children and parents/carers in nursery/ community settings, supporting parents / carers / early years staff to understand and use the strategies recommended for their child.

 To carry out specific observations and to contribute to ongoing assessment when required across therapy services

To see support and guidance when required from appropriate therapy services.

 To work in a variety of community settings including community clinics, nurseries, children’s centres,

 To assist in delivering training to parents, carers, volunteers, educators and practitioners and to support the therapy services in training clients and carers in techniques to facilitate communication.

To ensure that children and parents/ carers are able to express their views and opinions and that they are involved in decision making and care planning.

To have knowledge of other services that are available locally and when appropriate, to be able to direct parents/carers to other services available in the community, which they may require (seeking advice as necessary).

To take into consideration and have awareness of cultural issues, family circumstances, parents’ own language skills and abilities and their views of their own child’s needs and abilities when working with all clients.

To contribute to and support therapy services in the design and production of leaflets and advice packs for parents/carers and other professionals etc.

To raise the community’s awareness and understanding of the services as well as developmental concerns encountered by children.

To contribute to launches, presentations, workshops and training sessions as ways of promoting the service.

To observe, monitor and record children’s progress, providing feedback to the supervision SLT.

To maintain accurate, timely and confidential records in line with data protection and trust policies.

 Administrative Responsibilities:

 Duties and Responsibilities:

 Provide day-to-day administrative support to the service such as: arranging appointments, sending letters and emails, uploading documents and information. 

Maintain, monitor and update service databases and team email inbox.

Support the implementation of digital systems for data collection and record-keeping.

Accessing RIO to obtain child information and booking appointments into clinicians Rio diary.

Support scheduling by updating and maintaining the teams outlook diary.

Respond to requests / queries from families, partner agencies and other admin teams in a professional and timely manner.  Forwarding requests / queries onto other members of the team where appropriate.

Processing referrals, consent forms / PCP’s and maintaining waiting lists.

Track referrals and waiting times.

Booking children into available time slots for appointments and communicating this information to families / partner agencies.

Communicating bookings / service information or updates to partner agencies.

 Signpost families to appropriate early years services e.g. universal therapies drop-ins.

 Ensure good working relationships with all staff, parents/carers and outside agencies.

 Provide a welcoming and supportive point of contact for families and partner agencies and demonstrate a family centred, inclusive approach in all interactions.

 Adhere to the Data Protection Act and its requirements, in respect to confidentiality for both patients and staff and ensuring electronic records are maintained as requested.

To plan and coordinate own workload to ensure all deadlines are met and objectives achieved.

To contribute to team meetings and uphold the values of the Early Years Speech and Language Service.

Assist the team in the preparation of workshop /group / training sessions and resources.

Manage and respond to correspondence on behalf of the team.

 To maintain good standards of professionalism.

 To undertake on-going personal development through participation in appraisal and supervision, attend and participate in relevant training identified. 

 Undertake any other duties as may reasonably be required of you by the service.