Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 455-NLFT-0209
- Employer
- North London NHS Foundation Trust
- Employer type
- NHS
- Site
- Chase Farm Hospital
- Town
- Enfield
- Salary
- £29,176 - £30,225 Per annum, inclusive of Outer London HCAS
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
Employer heading

Health Care Assistant
Band 3
Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
- Collaborate at every level by living our values to create the right conditions for us all to work together.
- Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
- Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
- Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
- Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
- Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk/
Job overview
The HCA role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of more experienced registered practitioners supported by a monitored process of on-going supervision and support.
This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways. This vacancy may close early.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425.
Main duties of the job
- To work with, talk to and listen to service users and ensure any change in their condition is accurately and promptly communicated to the named nurse.
- Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.
- Take due consideration of the cultural, social and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.
- Ensure that patients’ nutritional support and personal care needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals and assist with their personal care.
- To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.
- Assist in the maintenance of a safe and pleasant physical environment for patients and staff.
- Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on RiO.
- Ensure the safe keeping of patient’s property and valuables in accordance with policies and procedures.
- To develop and maintain appropriate relationships with patients, relatives and care.
Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
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We will provide consistently high-quality care closer to home.
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With our partners in North London and each borough we will ensure equity of outcome for all
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We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
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We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Detailed job description and main responsibilities
An exciting opportunity has arisen within Enfield Mental Health Inpatient Services, for a Health Care Assistant with a passion for delivering outstanding care to join an inpatient ward on the Chase Farm Site.
The successful candidate will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on-going supervision and support.
This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways.
Person specification
EDUCATION, QUALIFICATIONS & EXPERIENCE
Essential criteria
- NVQ Level 3
- 2-3 years of experience of working with service users with mental health needs
Desirable criteria
- Completion of and attending training updates in Prevention and Management of Violence and Aggression
KNOWLEDGE
Essential criteria
- Awareness of the key principles of the MHA 1983 as they are applied to the role of the Nursing Assistant
- Knowledge of appropriate Policies and Procedures.
- Knowledge of mental health issues, treatments and the effects and uses of medications relevant to the role of the Nursing Assistant.
SKILLS AND PERSONAL QUALITIES
Essential criteria
- Able to demonstrate an understanding of the needs of individual service users, their relatives and carers
- Effective listening skills
- Willingness to work flexibly in response to changing situations on the ward.
- Able to communicate effectively with colleagues, service users and relatives/carers verbally and in writing as required
Desirable criteria
- Previous use of RIO Electronic Patient Record
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sophie Payne
- Job title
- Ward Manager
- Email address
- [email protected]
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