Job vacancy: Band 4 Data Quality Officer, Royal Free London NHS Foundation Trust, Enfield

Job summary

Main area

Administration

Grade

NHS AfC: Band 4

Contract

Permanent

Hours

Full time
Flexible working

37.5 hours per week (Three days per week will be office based, having attended the office full time for initial training)

Job ref

391-RFL-7190028

Employer: Royal Free London NHS Foundation Trust
Employer type: NHS
Site: Enfield Civic Centre
Town: Enfield
Salary: £31,081 - £33,665 per annum inclusive of HCAS
Salary period: Yearly
Closing: 25/07/2025 23:59

Band 4 Data Quality Officer

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Detailed job description and main responsibilities

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person specification

Royal Free World Class Values

Essential criteria

Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria

GCSE in Maths and English or equivalent

Desirable criteria

Diploma or equivalent experience
Evidence of continuous professional development

Experience

Essential criteria

Exposure to Patient Administrative practice
Experience of promoting good practice and advice operationally on data management
Experience of identifying causes of data errors and inaccuracies
Experience of working within an office environment and organizing own workload
Experience/knowledge of patient information capture

Desirable criteria

Knowledge and experience of data analysis

Skills and aptitudes

Essential criteria

Extensive use of Cerner Millenium
Word and Excel skills
Knowledge of databases and patient-based systems
Ability to problem solve and think logically through a problem
Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
Ability to achieve targets and standards personally and with others
Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards

Desirable criteria

Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
Capability to interpret and manage potentially complex queries in specialized areas such as commissioner or Patient Demographic Service queries

Personal Qualities & attributes

Essential criteria

Self -starter, motivated, able to work from own initiative and pro - active in identifying & reporting issues
Strong attention to detail and a methodical approach to work
Organisational and time management skills with ability to prioritise and work under pressure to deadlines
Team Player
Be able to communicate easily with a wide range of clinical and non -clinical staff

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.