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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Three days per week will be office based, having attended the office full time for initial training (up to six months))
Job ref
391-RFL-7920436
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Enfield Civic Centre
Town
Enfield
Salary
£34,186 - £37,389 per annum inclusive of HCAS
Salary period
Yearly
Closing
07/07/2026 12:00

Employer heading

NHS

Band 4 Data Quality Officer

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

Click here to view our video Welcome to the Royal Free

Royal Free London NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.

 

Job overview

The Data Quality Officer is responsible for supporting the Data Quality Manager in fulfilling their responsibilities in relation to implementing and maintaining the Trust’s Data Improvement Strategy

The issue of quality of data and information pervades all aspects of the delivery of patient care and is the responsibility of everyone involved in delivering and supporting that care. 

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

Please note if high volumes of applications are received the vacancy will close earlier than stated, you are advised to apply as soon as possible to avoid disappointment

 

Main duties of the job

The Data Quality Officer will support the Data Quality Manager to implement, monitor, investigate, validate and correct the quality of data on the Trust’s patient-based systems. The post-holder will undertake data investigation, monitoring, validation and correction in a timely and structured manner as directed by the Data Quality Manager. This role will include data management issues associated with commissioning queries, Patient Demographic Service queries and support NHS number tracing.

To support the Data Quality Manager in fulfilling their responsibilities in relation to implementing and maintaining the Trust’s Data Improvement Strategy by fulfilling the main responsibilities outlined.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow  link https://www.royalfreelondonjobs.co.uk

The data quality team based at the Enfield Civic Centre, is a relatively small, hardworking, but friendly team.  All team members will make you feel welcome and contribute towards your development as a Data Quality Officer.

Detailed job description and main responsibilities

  • Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • GCSE in Maths and English or equivalent
Desirable criteria
  • Diploma or equivalent experience
  • Evidence of continuous professional development

Experience

Essential criteria
  • Exposure to Patient Administrative practice
  • Experience of promoting good practice and advice operationally on data management
  • Experience of identifying causes of data errors and inaccuracies
  • Experience of working within an office environment and organizing own workload
  • Experience/knowledge of patient information capture
Desirable criteria
  • Knowledge and experience of data analysis

Skills and aptitudes

Essential criteria
  • Extensive use of Cerner Millenium
  • Word and Excel skills
  • Knowledge of databases and patient-based systems
  • Ability to problem solve and think logically through a problem
  • Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
  • Ability to achieve targets and standards personally and with others
  • Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards
Desirable criteria
  • Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
  • Capability to interpret and manage potentially complex queries in specialized areas such as commissioner or Patient Demographic Service queries

Personal Qualities & attributes

Essential criteria
  • Self -starter, motivated, able to work from own initiative and pro - active in identifying & reporting issues
  • Strong attention to detail and a methodical approach to work
  • Organisational and time management skills with ability to prioritise and work under pressure to deadlines
  • Team Player
  • Be able to communicate easily with a wide range of clinical and non -clinical staff

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Trish James
Job title
Data Quality Manager
Email address
[email protected]
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