Job summary
- Main area
- Elective Access
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 33.75 hours per week (Full time)
- Job ref
- 391-RFL-7153632
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Enfield Civic Centre
- Town
- Enfield
- Salary
- £31,081 - £33,665 per annum inclusive of HCAS (pro-rata)
- Salary period
- Yearly
- Closing
- 19/06/2025 23:59
Employer heading
Band 4 Templates Co-ordinator OAC
Band 4
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Job overview
To provide support to all the staff covering the Trust’s existing patients Administration (PAS) using the back-office system.
The post holder requires a good understanding of the needs and requirements of the process for building the templates clinics based on the naming convention that the Trust is using.
The post holder requires knowledge building clinics in PAS and linking resource name, location with the appointment.
The post holder will be able to add or remove letter preparation, request list, treatment function of the appointment type and the ERS (e-Referral’s system) services.
To provide patient-focused rescheduling patients from one template to another using the appropriate Trusts booking system and the national e-Referrals system.
The post-holder will deal with all associated contacts from the request, such as service manager, operation managers and clinicians.
The post-holder will be expected to manage Template requests following the Trust policy and targets.
The post holder needs to work and manage the Back Office application on Cerner. They will have a broad range of responsibilities for ensuring that the templates have been built, linked and applied correctly on Cerner to ensure the Trusts clinic schedules are visible and can be used by all service administrators.
The post holder needs to maintain banks holiday, resource groups and slots groups.
Main duties of the job
This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free. Please note this post will be based at Enfield Civic Centre as part of our centralised Elective Access Team.
We are looking for a part-time Template Coordinator to join our Template Management team who will be responsible for the management of specialty Template builds following the Trust policy and targets.
He/she will also support other members of the Elective Pathway Team to promote good practice and to support in the delivery of training and awareness programmes.
The successful candidates will be required to be able to demonstrate previous template management experience, demonstrate the Trust values, and meet the responsibilities of the job description and person specification. this position will involve a templates test to establish the level of experience in this field.
It will be important to be flexible as successful candidates may be required to work on any of our hospital sites.
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Education & Qualifications
Essential criteria
- GCSE Maths and English or equivalent
Desirable criteria
- Further study for professional memberships or management qualifications
- Evidence of continuing personal development
Experience
Essential criteria
- Experience of providing operational knowledge to support development of strategies and implementation plans.
- Experience of working with Cerner back office with specific knowledge of template management.
- Experience of promoting good practice to ensure the highest standards of conduct.
- Understanding of confidentiality, data protection requirements and the frameworks set out in the NHS Information Governance Toolkit
Desirable criteria
- Experience of identifying causes of data errors and inaccuracies.
- Experience managing implementation of cross organisation support and improvement plans
Skills and aptitudes
Essential criteria
- Ability to engage with stakeholders to understand their requirements and to work with them to ensure needs are met.
- Ability to achieve targets and standards through personal endeavour and the efforts of others.
- Ability to follow professional and technical leadership to improve personal performance
- Ability to set personal objectives and identify personal development needs.
- Knowledge of legislation, guidelines and best practice for data quality standards.
- Ability to collect metrics and performance indicators for data quality monitoring and improvement
- Ability to identify and report significant data quality issues effectively.
- Ability to provide advice and support for adoption and operation of data quality legislation, directives and standards.
- Expertise in effective use of patient management and clinical systems.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- David Delantar
- Job title
- Clinical Pathway Manger
- Email address
- [email protected]
- Telephone number
- 0203 788 2000
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