Job summary
- Main area
- Neurodiversity administrator
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (fixed term)
- Hours
- Part time - 30 hours per week
- Job ref
- 391-NMUH- 7447164
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Cedar House St Michaels Site
- Town
- Enfield
- Salary
- £32,199 - £34,876 Per annum (pro rata) including HCAS
- Salary period
- Yearly
- Closing
- 16/11/2025 08:00
Employer heading
Neurodiversity administrator
NHS AfC: Band 4
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Job overview
Title:- Neurodiversity administrator
Contract Type - 12 Months (Fixed Term)
Part time - 30 hours per week
The Neurodiversity Enfield Team is a multidisciplinary team which is designed to provide a needs-led, family-centred approach for children under the age of six with neurodivergent learning needs. The team includes (but is not limited to) speech and language therapists (SLT), occupational therapists (OT), paediatricians, clinical psychologists, administrators, Experts by Experience and assistants.
We are looking for an administrator to join our ever-expanding team. The administrator will provide essential administrative support to ensure the effective delivery of healthcare services for the children and families accessing the Neurodiversity pathway.
Main duties of the job
This role will consist of maintaining accurate health records, collating and analysing data for health trends and outcomes, and preparing reports. The Administrator will also assist members of the team with scheduling and coordinating their assignments, ensuring smooth day-to-day operations. The administrator will support communication between staff, schools, parents, and healthcare providers, supporting effective collaboration.
Additionally, they will help with general administrative tasks, such as organising meetings and maintaining documentation, contributing to the overall efficiency and effectiveness of the neurodiversity team.
Working for our organisation
NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link: https://www.northmid.nhs.uk/
Detailed job description and main responsibilities
Administrative Support
Provide high quality comprehensive administrative assistance to the neurodiversity team.
To liaise with own and other departments where appropriate.
May be required to provide training.
To take responsibility for all aspects of the smooth running of the service from an administration perspective.
To ensure that all available resources are coordinated effectively.
Manage dairies and schedules, appointments, and meetings for the team.
Maintain accurate records, files, and documentation related to team’s activities and individual children’s plans.
Communication and Coordination
Serve as a point of contact between the team and families and external healthcare providers as directed.
Facilitate effective communication within the team and with stakeholders to ensure seamless service delivery.
Coordinate and organise team meetings, training sessions, and workshops.
Record and take minutes as required
Resource Management
Monitor and manage inventory of equipment, and resources.
Assist in the procurement of necessary supplies and ensure timely replenishment.
Data Management
Collect, compile, and analyse data related to health services provided, child health records, and other relevant information.
Record and update service records so that reports can be generated by the post holder and colleagues
Prepare reports and presentations for internal and external stakeholders.
Compliance and Confidentiality
Ensure compliance with all relevant regulations, policies, and procedures regarding child’s health and safety.
Make suggestions to updates for departmental standard operating procedures and guidelines
Maintain confidentiality of child health information and adhere to data protection regulations.
Support and Development
Assist in the orientation and training of new staff.
Support continuous professional development initiatives for the team.
You will be required to use your initiative in all aspects of administration work, to efficiently prioritise work and meet deadlines, as the service line requires.
Your duties will encompass regular liaison with Service lead and Therapy lead.
You will assist in the organisation of team meetings/events, maintenance of records, filing, photocopying and any duties essential to the comprehensive administration support service you will provide.
Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.
You will be responsible for ensuring compliance with Trust policies and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.
Person specification
Education and qualification
Essential criteria
- Minimum of 5 GCSE’s or equivalent including English & Mathematics
- A-Level/B-Tec or equivalent experience
- NVQ Level 3 in Business administration or customer care
Personal qualities
Essential criteria
- Demonstrates excellent intrapersonal, verbal, and written communication skills.
- Positive, neuro-affirming attitude to neurodivergence.
- Team player with collegiate working style and willingness to share responsibility.
Desirable criteria
- Ability to deal with occasional exposure to distressing and/or emotional circumstances, due to the specialist nature of the neurodivergent workload.
Skills and abilities
Essential criteria
- Computer literate, with extensive keyboard skills
- Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Knowledge of NHS service provision including pathway of care.
- Knowledge of healthcare administrative systems and processes
- Experience of using patient administration systems
- Ability to prioritise tasks effectively and under pressure.
- Knowledge of confidentiality and data protection principles
Desirable criteria
- Proficiency in Trust systems including Rio and Healthroster
Experience
Essential criteria
- Has worked previously in an administration role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lauren Braham
- Job title
- Neurodiversity Therapy Lead
- Email address
- [email protected]
- Telephone number
- 07487613308
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