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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 9:00 - 17:15 1 in 6 weekend shift)
Job ref
391-RFL-7862485
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Chase Farm Hospital
Town
Enfield
Salary
£29,651 - £31,312 per annum inclusive of HCAS
Salary period
Yearly
Closing
10/04/2026 23:59

Employer heading

NHS

Band 3 Senior support worker - Stores & Distribution/ Patient Services

NHS AfC: Band 3

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

Click here to view our video Welcome to the Royal Free

NLPSS/Royal Free London NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents


 

Job overview

The post holder will supervise team of pharmacy support workers. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training.

Main duties of the job

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.

The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

The post-holder must always carry out their role in line with the Trust World Class values.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

 

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Royal Free World Class Values

Essential criteria
  • • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • Educated to GCSE or equivalent including Maths, English, Science – Grade C / 4 and above
  • Must have successfully completed the Level 2 Pharmacy Service Assistant apprenticeship or equivalent
Desirable criteria
  • Show willing to undertake Level 2 Pharmacy Service Assistant apprenticeship

Experience

Essential criteria
  • Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.
  • Able to prioritise workload effectively
Desirable criteria
  • Previous experience of working in a Pharmacy
  • Experience of stock management
  • Previous employment in the NHS

Skills and aptitudes

Essential criteria
  • Team member with an adaptable and flexible approach to work, willing to adapt to changing situations.
  • Ability to work well as a team member
  • Demonstrated ability to show attention to detail
  • Demonstrated ability to work accurately under pressure
  • Demonstrates initiative particularly in relation to problem solving
  • Demonstrate ability to communicate effectively using clear written and spoken English
  • Able to move heavy loads when required
  • Familiar with computer systems and basic keyboard skills

Personal Qualities & attributes

Essential criteria
  • Effective organisational skills
  • Ability to work in a busy environment
  • Well-motivated

Others

Essential criteria
  • Appreciation of need to maintain confidentiality and security
  • Awareness of Equal Opportunities
  • Enthusiastic and shows initiative
  • Flexibility with regard to changes in work schedule
  • Good attendance record and good time keeping/ time management

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Teri Emery
Job title
Chief Technician
Email address
[email protected]
Telephone number
0208 375 1487
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