Job summary
- Main area
- Digital
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 343-NN-7580962-FM-SC-VGC
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Gateway Offices
- Town
- Epsom
- Salary
- £32,199 - £34,876 per annum (pro rata) incl HCAS (Outer)
- Salary period
- Yearly
- Closing
- 17/02/2026 23:59
Employer heading
Junior Applications Analyst
Band 4
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible supporting and delivering clinical digital applications and projects.
We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.
As an organisation, we are on the brink of a major transformation with the rollout of a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.
Main duties of the job
o Member of the Digital Clinical Programme Team.
o Provide a support desk function for users of Trust iCLIP Pro system including logging calls with third party suppliers
o Provide advice on use of iCLIP Pro with specific focus on template
o Support the starters and leavers process for access to Trust applications including deactivating users in iCLIP Pro
o Provide specific focus on template new and changes to scheduling for both outpatients and theatres
o Assists in the investigation of application and interfacing problems and provides appropriate solutions
o Provide support as needed for data quality tasks
o Maintain and update Data Collection Workbooks relating to relevant builds
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person specification
Education
Essential criteria
- Educated to GCSE level or equivalent experience
- Good computer skills including word and excel
Desirable criteria
- Evidence of continued education
Knowledge
Essential criteria
- Excellent knowledge of software packages such as Word, Excel, Powerpoint
- Excellent knowledge of Cerner/iCLIP Pro, specifically evidence of Clinic Templates
Desirable criteria
- Cerner Maintenance Training
Experience
Essential criteria
- ICT department experience
- Experience working in an acute hospital setting
- Experience of application support
- Experience of managing clinic template build
Desirable criteria
- Experience of application support for Acute systems
- Experience of participating in user forums and/or meetings
Skills
Essential criteria
- Good level of computer literacy
- Excellent communication
- Ability to problem solve
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joyce Rochester
- Job title
- Head of ICT Clinical Programme
- Email address
- [email protected]
- Telephone number
- 07975232223
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