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Job summary

Main area
Adult General ward area
Grade
Band 2 -3
Contract
Permanent
Hours
37.5 hours per week (Full-time)
Job ref
289-MR-06
Employer
Chelsea and Westminster Hospital NHS Foundation Trust
Employer type
NHS
Site
Cross site
Town
Fulham and Isleworth
Salary
£24,465 - £26,598 per annum plus HCAS
Salary period
Yearly
Closing
Today at 23:59
Interview date
02/10/2025

Employer heading

Chelsea and Westminster Hospital NHS Foundation Trust logo

Healthcare Support Worker

Band 2 -3

Job overview

All applicants are required to pass BKSB (Maths and English Functional Skills) test. Successful applicants will proceed to the next stage of the interview to be held on 2nd and 3rd October 2025.

Healthcare assistants are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and the role can be very varied depending upon the area in which the person is employed. They also carry out a range of housekeeping duties, as well as performing basic medical checks, such as taking a patient’s temperature, pulse and respiration rate.

You must have acute experience and have maths and English level 2.

Candidates will be required to complete a Maths and English test on the day of the interview.

This post may form a development pathway to a Band 3 Senior Health Care Support Worker role (if this role is relevant to the clinical area, and relevant courses and competencies are met)

 Successful applicants will be required to work full time and on a flexible shift pattern, including: long shifts, early shift, late shift, nights, weekends and bank holidays.

Main duties of the job

Healthcare Assistant are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/ midwifery  staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and the role can be very varied depending upon the area in which the person is employed. They also carry out a range of housekeeping duties, as well as  performing basic medical checks, such as taking a patient’s temperature, pulse and respiration rate.

The attitude and behaviour of a healthcare assistant is of far more importance than any formal qualifications. Suitable candidates for the role are friendly, caring and sensitive individuals, who are able to offer social stimulation as well as care to the patients they tend.

They will also demonstrate the Trust values – Kindness, Respect, Safety and Excellence – in all aspects of their role.

The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

Healthcare Assistant are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/ midwifery  staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and the role can be very varied depending upon the area in which the person is employed. They also carry out a range of housekeeping duties, as well as  performing basic medical checks, such as taking a patient’s temperature, pulse and respiration rate.

Person specification

Experience

Desirable criteria
  • Previous patient care experience

Education and Qualifications

Essential criteria
  • Care Certificate or willingness to undertake the Care Certificate as part of probationary process
  • Functional skills minimum Level 1 Maths and English as assessed via BKSB (Basic and Key Skills Builder Aptitude) Test or GCSE equivalent.
  • Level 2 Health Care qualification or willingness to undertake Care Certificate and a Level 2 Health Care qualification/apprenticeship

Skills and Knowledge

Essential criteria
  • Ability to demonstrate knowledge of data protection, and health & safety issues
  • Knowledge and willingness to provide personal care and related procedures to a diverse set of patients
  • Good time management skills including the ability to work to set deadlines
  • Able to communicate clearly and concisely over the phone, face-to-face and written
  • Able to maintain positive working relationships.
  • Maintain a safe working environment for self and others
  • Willingness to take on tasks and ability to work under pressure
  • Ability to work flexibly, quickly, and accurately

Employer certification / accreditation badges

Trust IDWe are a Living Wage EmployerCapital Nurse, LondonHealthy Workplace - Commitment 2018Veteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Haidee Ramos
Job title
Lead Nurse Recruitment
Email address
[email protected]
Telephone number
02083215617
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