Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 3 months (service to be reviewed and hope to be extended)
- Hours
- Full time
- Part time
- Flexible working
- Compressed hours
- Job ref
- 293-EMRS1-0552
- Employer
- Homerton Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- 50-52 Clifden Road
- Town
- Hackney London
- Salary
- £33,094 - £36,195 pro rata
- Salary period
- Yearly
- Closing
- 11/03/2026 23:59
Employer heading
Transfer of Care Hub Administrator
NHS AfC: Band 4
Advert
Job overview
The Transfer of Care Hub (ToCH) is based at Homerton Hospital, based within the Integrated Independence Team( IIT) and facilitates discharges across City and Hackney as well as surrounding areas. It is staffed by Homerton Healthcare staff and London Borough of Hackney (LBH). The purpose of the job role is to support the Transfer of Care Hub with Administration duties, being an integral part of the Hub.
**The advert may close early subject to a high number of applications.**
Main duties of the job
Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
To provide first point of contact assistance/advice for referrers, health professionals and service users
Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
Assess client’s referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets
To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment
Working for our organisation
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Detailed job description and main responsibilities
Together with the team of Clinical Co-ordinators, manage patient information referred into the ToCH.
To provide first point of contact assistance/advice for referrers, health professionals and service users
Liaising with primary, secondary, health and social care providers, to facilitate service users into appropriate discharge pathway.
Assess client’s referral discharge information, ensuring any inappropriate referral is rerouted to the correct pathway or missing information is gathered
To update all electronic systems in conjunction with ToCH Clinical Co-ordinators including referral email account, spreadsheets and Rio/EPR systems.
To assist with the production and analysis of data to produce reports supporting relevant KPIs and targets.
To work with other teams, departments or local authority to facilitate timely, appropriate and seamless discharge from hospital into the chosen discharge setting.
Promote independence for service users, enabling them to live in the least restrictive environment whilst ensuring they receive the necessary care and treatment
Initially process all new referrals, evaluate and decide on appropriate pathways, gaining any missing information.
Ensure all referrals required for discharge have been acted upon and will be in situ in time for discharge.
Ensure that all incoming cases are dealt with efficiently and that service user’s needs are assessed in line with statutory timescales
To maintain patient records in accordance with local and national information governance requirements
Identify and report issues surrounding safeguarding adults to line manager, complying with the organisation’s framework
Facilitate and attend multi-disciplinary meetings and/or case conferences to provide relevant information as part of the case-management process
To maintain an up to date working knowledge of legislation, statutory frameworks and codes of practice relevant to the work of the department. This knowledge to be applied to ensure the work of the department is carried out in accord with required practice
Person specification
Written
Essential criteria
- Good standard of education including GCSE English & Maths or equivalent
- Evidence of continuing professional development
- A competent level of IT skills including user knowledge of core Microsoft Office packages, ECDL or equivalent
Desirable criteria
- NVQ Level 3 (or higher) in relevant domain such as: • Health and Social Care • Administration
- Experience of working with people with medical and/or social issues.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Allan Georgiou-Park
- Job title
- Senior Therapist
- Email address
- [email protected]
- Telephone number
- 020 8510 7545
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