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Job summary

Main area
Datix Manager
Grade
NHS AfC: Band 7
Contract
12 months (Fixed term - 12 month)
Hours
Full time - 37.5 hours per week
Job ref
293-CSEP-0697
Employer
Homerton Healthcare NHS Foundation Trust
Employer type
NHS
Site
Homerton Hospital
Town
Hackney, London
Salary
£58,133 - £65,261 p.a. inc.
Salary period
Yearly
Closing
22/07/2026 23:59

Employer heading

Homerton Healthcare NHS Foundation Trust logo

Datix Manager

NHS AfC: Band 7

 

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Job overview

This is a fixed term post to cover a 12-month career break.

The post holder will be the in-house expert for DatixWeb and manage all modules directly supporting patient safety and quality in use by the Quality and Patient Safety Team. 

The post holder will ensure they are fit for purpose, functional and up to date and that there are effective governance and training programmes in place to support to accurate recording, reporting and data analysis to support the improving patient safety agenda.

The post holder will be responsible for the operation and development of the DatixWeb system, ensuring the full use of its functionality in support of incident and risk reporting and management, patent experience, legal, clinical effectiveness and quality alerts within the Trust.

The post holder will provide regular reports to support the overall quality and patient safety reporting requirements. The role includes the development and provision of relevant accurate information and presentation tools.

Main duties of the job

·        To take lead responsibility for the Trust’s DatixWeb system fulfilling the role of ‘system manager’ across all modules

·        To work with key stakeholders across clinical and non-clinical areas to ensure their interests are represented as part of the ongoing development of DatixWeb

·        To represent the Trust at external Datix/ Learn from Patient Safety Events (LFPSE) and other relevant networks and forums

·        To maintain and develop the DatixWeb system, ensuring, in conjunction with the relevant corporate leads, the full use of its functionality in support of patient safety, risk management, complaints and PALS, and legal services

  • Lead the Trust’s ongoing compliance with the Learn from Patient Safety Events (LFPSE) service, ensuring accurate, timely and high-quality incident data submissions.
  • Work with other organisations to securely share and follow up relevant incidents reported by them and our Trust about each other
  • Develop and facilitate the Trust’s operational policies with reference to the Datix system modules.
  • Drive incident reporting compliance by influencing clinical engagement and supporting a “just and learning culture”.
  • Co-ordinate and implement version releases, upgrades (including Datix Cloud IQ and any future versions of the Datix risk management software) and amendments to the system modules in close liaison with the relevant Datix Support teams and Account Managers

 

Working for our organisation

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff.  This is reflected in our policies, procedures and People Plan.  All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

 

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed

Person specification

Education/Qualifications

Essential criteria
  • Educated to degree level.
  • Datix Certified Professional (DCP) qualification
  • Significant specialised knowledge
  • GCSE English and Maths to minimum C grade (or equivalent)
Desirable criteria
  • Degree or postgraduate qualification with numerical or analytical content.

Skills/ Abilities

Essential criteria
  • Excellent IT skills using the full range of Microsoft Office packages.
  • Excellent communication skills both verbal and written, including presenting to large audiences.
  • Excellent numeric skills
  • Analytical and interpretation of highly complex information and ability to translate into easily understood messages
  • Ability to deliver complex statistical presentations to staff
  • Approachable, reliable, decisive, tactful, well-motivated, respectful and supportive
  • Ability to concentrate for long periods of time on highly complex and multi stranded analysis
Desirable criteria
  • Working knowledge of other IT Products,
  • Technical expertise in data analysis such as Access, Excel, Business Objects, SQL, including Artificial Intelligence platforms

Experience

Essential criteria
  • Datix management experience, e.g. version upgrades and DatixWeb management
  • Previous work experience in a similar role preferably in the NHS
  • Experience of designing, running and managing computerised databases
  • Capacity to work with colleagues across all disciplines and at every level within the organisation.
Desirable criteria
  • Change/project management

Knowledge

Essential criteria
  • Specialist knowledge of the Datix risk management software including set-up, administration, coding and configuration of all modules of the system.
  • Understanding of NHS Resolution / CNST, Risk Management Standards, LFPSE, PSRIF and CQC Fundament Standards of Quality & Safety
  • Understanding of NHS health care environment
  • In depth specialist knowledge of how to use information to drive change
Desirable criteria
  • Motivation to improve performance in the health service
  • Understanding of the current issues relating to governance within the NHS

Trust values & other requirements

Essential criteria
  • Effective work organisation and prioritisation ensuring attention to detail.
  • Demonstrate use of initiative and a proactive approach to work.
  • Ability to work under pressure and to meet deadlines.
  • Negotiating and diplomacy skills
  • Demonstrate the ability to plan, set and maintain standards and initiate improvements
  • Work to Trust values

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Linnie Pontin
Job title
Head of Quality & Patient Safety
Email address
[email protected]
Telephone number
0208 510 7911
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