Job overview

Working as a member of the Community Independence Service you will contribute to the running of and providing administrative support for the Rapid and Rehabilitation Pathways.

 Your duties will include liaising with both internal staff and external agencies. You will have fast and accurate copy and audio typing skills and experience of taking comprehensive minutes at meetings. 

 You will order and manage inventory of supplies, such as stationery, personal protective and IT equipment as well as support the induction of new members of staff into the team. 

 You will keep weekly rotas up to date, liaising with and supporting colleagues in the other boroughs to meet the demands of the service. 

As much of the team are out in the community treating local residents in their home, there is a degree of self-directed duties and frequent interruptions, therefore it is key to have the ability to work using your own initiative as well as being a team player, with excellent interpersonal skills

Main duties of the job

The post holder will be responsible for providing comprehensive and efficient administrative services to the Hammersmith and Fulham Urgent Community Response, Home First and Rehab Teams within the Community Independence Service (CIS).

The post holder will be required to support the Borough Lead and Pathway Leads with varying ad hoc administrative tasks and the implementation of service improvements. 

 The post holder will be emotionally intelligent and have excellent interpersonal and communication skills, as the role entails liaising with a wide range of internal and external staff/organisations, to ensure that the service operates smoothly for the benefit of patient care.

The post will be supervised and the post holder will liaise closely with other administration staff within the service (across the Tri-borough), other administrators from other areas across the Trust and external agencies as required

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.