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Job summary

Main area
Operations
Grade
Band 9
Contract
6 months (Secondment/fixed term opportunity with potential to be extended to 12 months.)
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-7319253
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Royal Free Hospital
Town
Hampstead
Salary
£113,557 - £129,443 per annum inclusive of HCAS
Salary period
Yearly
Closing
28/07/2025 23:59

Employer heading

NHS

Band 9 Divisional Director of Operations - Royal Free Hospital

Band 9

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

The Royal Free Hospital is looking for a motivated individual to take up the role of divisional director of operations within the health unit for 6 months maternity leave cover with the potential to be extended to 12 months.

You will have a proven track record in managing NHS services at a senior level and will  work within a divisional triumvirate leading teams who deliver patient care across acute and community services. Your main base will be at Royal Free Hospital where you will work with closely with peers in other divisions and the executive team for the Royal Free Health heath unit.

Main duties of the job

Reporting to the divisional clinical director, the divisional director of operations will be responsible and accountable for the delivery of services, within budget (Income & Expenditure) for an agreed level of activity at an expected level of service and clinical quality. The divisional director of operations will provide leadership and direction for the division ensuring that this supports the trust’s strategic vision for high quality patient centred care, excellence in education and world class research. They will ensure that effective management and delivery underpins the leadership of the division and that the divisional clinical director is supported to ensure that leadership decisions are translated into transforming and delivery of services.

 

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • Minimum of 1 st degree or equivalent
  • Management qualification or equivalent experience
  • Evidence of continuing personal development
Desirable criteria
  • Post graduate qualification

Experience

Essential criteria
  • A track record of successful healthcare management.
  • Substantial management experience, the majority at senior level.
  • Demonstrated success in delivering change and performance with and through others across the organisation.
  • In depth professional knowledge in a number of disciplines acquired through training and experience over an extended period
  • Budget management including a number of departmental budgets, budgets of several million points, cost savings programmes/income generation and service line costing.
  • Experience of transformation programmes and delivery of service improvement programmes.
  • Experience of service development and innovation.
  • Proven experience of analysing complex problems and successfully adapting practical and pragmatic solutions
  • Leadership of a multi-disciplinary team.
Desirable criteria
  • Clinical experience, experience of working with managed clinical networks.
  • Understanding of market analysis

Skills and aptitudes

Essential criteria
  • Highly developed change leaders able to effectively influence through motivating and energising others in the organisation for the best possible patient results and organisational processes.
  • Adaptability and flexibility, capable of dealing with high degrees of ambiguity and establishing a direction for others using wherever possible sound coaching and mentoring style.
  • Exceptional excellent interpersonal and communication skills.
  • Ability to think and plan strategically, technically and creatively with the ability to prioritise work programmes in the face of competing demands.
  • Accomplished at leading and delivering to deadlines and within set resources.
  • Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership
  • Excellent negotiating skills to successfully influence and persuade others.
  • Specialist Commissioning of NSCAG and other centrally funded programmes, knowledge of data recording issues, (including quality audits), use of patient information systems.
Desirable criteria
  • Knowledge of key national policy issues within services

Personal Qualities & attributes

Essential criteria
  • Ability to apply intense concentration when required, for example at board meetings, during negotiations and when giving evidence
  • Ability to work under pressure in a dynamic environment
  • Able to adapt to changing requirements of the post
  • Diplomatic style
  • Attention to detail

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Anticoni
Job title
Director of Operations - Royal Free Health unit
Additional information

Enquires to be made through Mary Shine exec PA - [email protected]

If you have problems applying, contact

Address
RFL
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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