Detailed job description and main responsibilities

·                           Communication

Excellent verbal and written communication skills.

Able to produce clear and concise reports including subjects not directly related to remit.

Able to work effectively as part of a team comprising all levels and abilities

·                           Patient/customer care (both direct and indirect)

Work with users to deliver the project aims in both clinical and non-clinical areas to achieve an improved, more efficient and more effective patients/ staff experience/ environment.

To monitor and review the services provided on a regular basis to ensure they continue to meet the needs of users. To participate in users -groups and other relevant forums where the project is discussed directly with users, and to ensure this feedback is used to identify areas where service delivery can be improved. 

·                           Policy & Service development 

To ensure a positive, fair and consistent industrial relations climate is maintained within the services managed by ensuring all managers and staff work within the Trust’s personnel policies, Standing Financial Instructions procedures and guidelines.

To be responsible for handling matters relating to disciplinary and grievance issues in line with Personnel policies.

To identify in good time any problems arising affecting the performance level of the directly employed labour force.

To ensure that staff adhere to the standards of behaviour set by management and Trust policies in relation to their work, conduct and timekeeping.

Ensure that sickness absence is managed in accordance with Trust policy.

To develop individual performance objectives and performance appraisals in accordance with Trust policy.

Ensure that staff activities comply with the requirements of relevant Trust Policies & Procedures including Improving Working Lives.

·                           Resource management

To organise and order, where appropriate, resources including labour and materials.

To provide accurate costings of labour hours/materials required where directed for new/additional work as approved by the Estates Manager.

To be accountable for the day to day management and forecasting of the revenue budget allocation assigned to the role.

Adhere to Standing Financial Instructions and Procedures in relation to all financial transactions.

·                           People management

Day to day management of all the Trust’s Estates maintenance functions, including directly employed, agency, contract and sub-contract labour.

Co-ordinate and liaise with all service users, to ensure the correct quality and performance of all services.

Ensure that all maintenance is completed in accordance with legislation and best practice guidance.

Ensure that lifting equipment owned by the Trust is inspected and tested in accordance with legislation and that an accurate asset data base is maintained.

Budgeting for services and forward planning, production of reports, assessments and plans for all managed responsibilities.

Formulate and implement emergency plans and procedures.

The management of services, with appropriate regard for the Health and Safety of all Hospital users and employees. The requirements of the law statues and their enforcing bodies.

Participate fully as a member of the Estates Departments on call team covering the duties of colleagues when necessary to provide an effective and efficient out of hour’s service. This includes the ability to attend site within one hour at all times while on call.

To attend site as required undertaking the organisation and supervision of any works necessary to be carried out outside of normal working hours.

In an emergency, be able to work at short notice outside of normal working hours.

To deputise for the Estates Operations Manager for operational aspects in his absence and at all other times when required.

·                           Research and development

Following suitable training:

To support Estates Operations Manager to development, implementation and management of policies, procedures and practices to deliver industry recognised standards and guidance for maintenance services with particular reference to legislative requirements and best practice as identified within HTM’s, HBN’s, FIRECODE etc.

Responsible for ensuring the compliance of trust maintenance activities with relevant HTMs and statutory requirements and for ensuring these are evidenced by the required certification and by the QFM {CAFM System}

To undertake the duties and responsibilities of Authorised Persons as set out in HTM06 – Electrical Services.

To undertake the duties and responsibilities of Authorised Persons as set out in HTM 08 Specialist Services Lifts

To undertake the duties and responsibilities of Authorised Persons as set out in HTM 02 Medical Gases.

To undertake the duties of Deputy Fire manager in relation to the Trust Fire Policy.

To ensure the effective maintenance and operation of the Hospital’s emergency standby generator systems and mains distribution switchgear.

To ensure the safety of all plant, maintaining statutory records for all insurance inspections and written scheme.

To provide close liaison with Capital Projects sections as required on operational issues relating to capital schemes.

·                           Information management

Have competent IT skills in all Microsoft packages, internet research, QFM computer aided facilities management (CAFM) software, and Load monitoring programmes for analysing electrical loads.

Further sections

Always include for management roles:

·         To ensure all team members have a real voice in the development of the (Electrical) service to patients/customers

·         To maximise the potential of all team members and to ensure that all team members have a meaningful appraisal/personal development plan that includes feedback to the individual from a selection of internal customers and team members

·         To provide a safe and attractive working environment for team members within available resources

·         To attend and play a part in corporate groups as a representative of the directorate and team to represent the Trust at regional and national conferences and on working groups as appropriate

·         To abide by the NHS Code of conduct for managers, the Trust’s Core behaviours for staff and managers and all other Trust policies, codes and practices, including standing financial instructions, research governance, clinical governance, patient and public involvement and health and safety.