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Job summary

Main area
Admin
Grade
NHS AfC: Band 6
Contract
Fixed term: 12 months (ftc)
Hours
Full time - 37.5 hours per week
Job ref
455-NLFT-0153
Employer
North London NHS Foundation Trust
Employer type
NHS
Site
St Annes
Town
Haringey
Salary
£44,806 - £53,134 Per annum including Inner HCAS
Salary period
Yearly
Closing
18/06/2025 23:59

Employer heading

North London NHS Foundation Trust logo

Digital Trainer

NHS AfC: Band 6

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we: 

  • Collaborate at every level by living our values to create the right conditions for us all to work together.
  • Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
  • Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
  • Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
  • Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
  • Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer.  We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is:  https://www.northlondonmentalhealth.nhs.uk/ 

Job overview

We are seeking a passionate and experienced Digital Trainer to join our Digital Transformation Team. This role plays a critical part in the successful rollout and ongoing optimisation of the Rio Electronic Patient Record (EPR) system and other clinical and non-clinical digital tools across the organisation.

You will design, deliver, and evaluate training programmes to ensure our workforce is confident, competent, and empowered to use digital systems effectively, safely, and in alignment with clinical workflows.

Main duties of the job

  • Develop and deliver structured training for Rio EPR and associated digital systems (e.g. clinical documentation, referrals, dashboards, patient pathways).

  • Provide face-to-face, remote, and e-learning sessions to diverse user groups, including clinicians, administrative staff, and new starters.

  • Create and maintain user-friendly training materials, guides, and quick reference tools.

  • Collaborate with system leads, clinical champions, and the IM&T team to understand training needs and tailor content accordingly.

  • Support new system implementations and upgrades by preparing and delivering go-live training and floorwalking support.

  • Evaluate training effectiveness and capture user feedback to continuously improve content and delivery.

  • Act as a digital ambassador, supporting digital maturity across the Trust and promoting adoption of best practice.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:  

  1.  We will provide consistently high-quality care closer to home.
  2. With our partners in North London and each borough we will ensure equity of outcome for all
  3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
  4.  We will be more effective as an organisation by pioneering research, quality improvement and technology. 

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

Essential:

  • Experience in delivering system training within a healthcare, public sector, or large organisational setting.

  • Strong understanding of Electronic Patient Record systems – ideally Rio.

  • Excellent presentation and communication skills.

  • Ability to simplify technical information for non-technical audiences.

  • Strong interpersonal and engagement skills – able to build relationships and inspire confidence.

  • Comfortable working in clinical environments and engaging with a wide range of users.

Desirable:

  • NHS experience, especially in mental health or community settings.

  • Experience with e-learning tools (e.g. Articulate, Moodle).

  • Knowledge of project and change management principles (e.g. PRINCE2, Agile).

 

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person specification

app form

Essential criteria
  • Rio experience

essential

Essential criteria
  • Previous nhs experience

app form

Essential criteria
  • communication skills

Presentation

Essential criteria
  • Training experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleJob share policyAge positiveImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Living Wage Employer

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Desiree Agyeman
Job title
Digital Trainer
Email address
[email protected]
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