Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am to 5pm)
- Job ref
- 333-G-CA-1733
- Employer
- Central and North West London NHS Foundation Trust
- Employer type
- NHS
- Site
- Minet Clinic
- Town
- Hayes
- Salary
- £55,524 - £62,652 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 20/07/2026 23:59
Employer heading
Business Manager
NHS AfC: Band 7
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Job overview
We are seeking an experienced, highly capable and motivated individual to work in partnership with the Service Leads, clinical and non-clinical teams to support the Team Manager in the overall operational management of the CAMHS.
Are you passionate about leading change and driven by the desire to improve the experience of our services for both service users and staff?
If so we are looking for you!
We are looking for a talented individual with the required skills and experience to join our team. You will support our Specialist CAMHS Service and deputise for the Team Manager in their absence.
To provide efficient and accurate Business Management to CAMHS and external stakeholders, to participate in the recruitment (TRAC), selection and induction of new staff.
Main duties of the job
To provide Business Management support to the Specialist CAMHS Service and deputise for the Team Manager in their absence with regard to agreed tasks.
To participate in the recruitment (Trac), selection and induction of new staff.
The post holder will provide efficient and accurate Business Management to CAMHS and external stakeholders.
To hold operational responsibility for the effective running of (CAMHS) service including associated access targets.
To undertake line management and accountability of the administrative staff.
Become an active member of the Senior Leadership Team and wider Transformation team.
The post holder will be required to have excellent communication and organisational skills, along with a relevant Business Qualification or the willingness to work towards one.
Work within the Children Act, Data Protection Act, Human Rights Act and UN Convention on the Rights of the Child.
Operationally responsible for CAMHS access targets for the service.
Support analysis, implementation and monitoring of CAMHS processes
Working for our organisation
We're passionate about delivering first-class patient-centred, safe and effective care in a community settings or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our young persons, colleagues, teams and the Trust.
With every new employee we are hoping to find our future leaders and well support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, emotional disorder,
Neurodevelopmental Disorders, Enhancement Treatment, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
we're passionate about delivering first class patient centred, safe and effective care, whether it is in a hospital setting, in a community clinical or in the patient's own home. Wherever you wish to work and whatever stage of your career you're at there's always a place for you at CNWL.
To find out more about working in CAMHS, CLICK HERE for our video.
Detailed job description and main responsibilities
· To provide Business Management support to the Specialist CAMHS Service and deputise for the Team Manager in their absence with regard to agreed tasks.
· To participate in the recruitment (trac), selection and induction of new staff
· The post holder will provide efficient and accurate Business Management to CAMHS and external stakeholders.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Person specification
Qualification
Essential criteria
- Degree level of education or equivalent experience
- Registered Nurse/psychologist/social worker/OT
- Evidence of continued learning (CPD)
- Have or be working towards a masters, degree or post graduate diploma in a subject relevant to this post operational scope
Communication skills
Essential criteria
- Excellent verbal communication skills - with ability to manage and placate clients who are upset with an ability to influence and negotiate
- Ability to provide clear information to clients and staff
- Evidence of ability to set up and maintain protocols and procedures
- Some experience of addressing queries and dealing with a wide variety of people
Knowledge, Training and Experience
Essential criteria
- Awareness of UN Convention on Rights of the Child/Human Rights Ac/Data Protection Act in relation to practice
- Awareness of Children Act 1989 - Child Protection Procedures
- Demonstrate awareness of issues around information sharing and confidentiality
- Strong focus of delivery with a proven track record of delivery in a business focused environment
- Able to analyse and interpret complex data with a problem-solving attitude
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Priscilla Hamilton
- Job title
- Hillingdon CAMHS Team Manager
- Email address
- [email protected]
- Telephone number
- 01895 256521
- Additional information
Enoch Aboagye, CAMHS Service Manager, Tel No. 01895 256521
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