Job overview

The maternity support worker is a key member of our multidisciplinary team. With their specialist knowledge they will support midwives in providing an insightful women and birthing people service based on current evidence and research.

The post holder will provide teaching of parenting skills using current knowledge gained from experience and training, and will ensure that women/birthing people, their babies, and families are cared for in a safe environment that ensures privacy and dignity is always maintained.

The post holder will actively seek the views of women/ birthing people and their families on the understanding of their care needs and develop a relationship to ensure their experience is positive.

This is a rotational post and the post holder will be expected to rotate into all areas of the maternity department on a flexible working pattern including shift work.

Main duties of the job

Clinical

• To assist the registered midwife/ professional in the delivery of midwifery care.
•  To communicate with the woman/birthing person, in such a way, that respects and considers their level of understanding.
• To record all care/advice given on the Trust’s electronic patient recording system and where required complete paper documentation in line with Trust policy on record keeping.
• The post holder will support with infant feeding and actively encourage and support women/birthing people who choose to breastfeed their babies in line with the Trust policy and national initiatives. Ensuring a calm, relaxed environment offering current evidence-based information and continuity. The post holder will keep the midwife informed of progress and escalate any problems encountered.
• The post holder will achieve the necessary skills through training to fulfil the role of circulating MSW in the Maternity Theatre.
• The post holder will achieve the necessary skills and knowledge through training, to carry out phlebotomy, neonatal screening and blood glucose monitoring procedures, basic wound care amongst others.
• To have a clear understanding of professionalism and boundaries when supporting women/birthing people in their home environment.
• To be able to operate as a lone worker in the community setting, guided by the local policy on safety in the community

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at
Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.