Crynodeb o'r swydd
- Prif leoliad
- Administrative
- Gradd
- NHS AfC: Band 7
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Gweithio hyblyg
- Gweithio gartref neu o bell
- Oriau cywasgedig
- Cyfeirnod y swydd
- 980-HRA7266488
- Cyflogwr
- Health Research Authority
- Math o gyflogwr
- NHS
- Gwefan
- Home based
- Tref
- Home based
- Cyflog
- £47,810 - £54,710 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 13/07/2025 23:59
Teitl cyflogwr

Workflow Monitoring Manager
NHS AfC: Band 7
The HRA is a Non Departmental Public Body with the remit to protect and promote the interests of patients and the public in health and social care research. We do this by supporting and promoting a robust and efficient regulatory and governance framework in the UK. We provide the Research Ethics Service (RES), Confidentiality Advice function, assessments and assurances on behalf of the NHS, and learning, guidance and advice for the research community. Our ambition is to make the UK a great place to do research, where more money invested in research goes into carrying out relevant, good quality research.
Our purpose is to ensure that research involving NHS patients and members of the public is approved through a proportionate and robust system, that they are provided with the information they need to help them decide whether they wish to take part, and that their opportunity to do so is maximised by simplifying the processes by which high quality research is assessed. We have already delivered significant improvements by centralising and simplifying the approval of research in the NHS in England, and are undertaking a range of significant programmes to deliver further improvements.
Trosolwg o'r swydd
The primary purpose of the role is to ensure the high-quality oversight HRA regulatory approvals process, including collection, analysis and reporting of key HRA Approval Management Information, including activity and performance data and reaction and work where necessary to support studies and amendments to pass smoothly through the process.
Though within the Operations Division and with a primary focus on the oversight of research studies within the process of HRA regulatory approvals the post holder will also be integral to the HRA Approvals Directorate as a whole, and will provide onward reporting of metrics.
The role will have significant responsibility for establishing usual practice regarding Management Information collation and reporting, and delivery of HRA regulatory approvals alongside the Approvals Operations leadership team. The role will support Senior Management in the establishment of how and to whom metrics are derived and presented.
The post holder will have responsibility for delivering innovation initiatives in collaboration with colleagues across the Approvals directorate.
The post holder must have an expert appreciation of the HRA regulatory approvals process, the research environment within which the HRA regulatory approvals process is delivered and the relationships between the interested stakeholders.
Prif ddyletswyddau'r swydd
The post holder will:
- Act as the central point for management of study and amendment escalations, ensuring appropriate oversight and supporting re-prioritisation of existing workload alongside the leadership team.
- Collate and analyse metrics on HRA regulatory approvals and its component steps and work with external parties holding data about the metrics of the wider study set-up process to derive data on the performance and impact of Approvals.
- Manage the Workflow Administration Team to ensure they are fulfilling their roles competently and efficiently.
- Identify and suggest innovations to the working practice of the Operations Division to reduce duplication, increase efficiency and support.
- Work with HRA colleagues to establish Key Performance Indicator reporting functionality, and develop tools to support preferred ways of presenting information to the Directorate Management, Senior Leadership Team, HRA Boards and external stakeholders.
- Undertake data analysis and review of other business intelligence to identify areas where innovative solutions may be required, in discussion with the Regulatory Performance and Innovation Manager
- Contribute to the delivery of innovation initiatives, including defining, testing and co-ordinating implementation, tracking impact through data and reporting on outcomes to key decision making groups.
Gweithio i'n sefydliad
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We’re committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives, and backgrounds create a stronger, more creative workplace that help us to deliver the best services.
We welcome applications which represent the rich diversity of our community. This includes:
• age
• disability
• ethnicity
• gender identity and expression
• religion or belief
• sex
• sexual orientation
• other diverse characteristics
We have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement – if it works for you, we’ll do our best to make it work for us.
Please note, if applying to our Nottingham or Bristol locations, we are only able to offer the role as home based.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
This role sits within the HRA Approvals Service directorate which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK. This directorate is responsible for:
- Delivering HRA Approval
- Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent
- Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience
- Providing guidance to applicants
- Providing training
- Working collaboratively with external partners to improve the research environment To find out more and to understand the full duties of the role, please refer to the job description attached.
In submitting your application with us, please note the following:
We currently do not accept applications via recruitment agencies.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered.
The HRA reserves the right to close this vacancy early should it receive a sufficient number of applications.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Post-graduate -level qualification or evidenced ability to work at a similar intellectual level
Knowledge, skills and expertise
Meini prawf hanfodol
- Expert understanding of the HRA role and remit
- Excellent computer skills, fully competent in the use of Microsoft programs and of at least one system for managing research applications (e.g. HARP, CSP Module etc.). Including developing and managing an Access database to collate multiple information fields and generation of high quality reports.
Meini prawf dymunol
- Expert knowledge of principles and processes for approving and conducting health research in England, including legal requirements relating to research, and the ability to apply this knowledge practically
- Understanding and knowledge of relevant legislation and national policy including Clinical Trials Regulations which impacts on conduct of research
Experience
Meini prawf hanfodol
- Ability to work to frequent deadlines
- Experience of leadership and line management within the NHS, including leading remote teams
- Experience in developing and maintaining a complex database to a high level of accuracy
Meini prawf dymunol
- Presentation skills including the ability to conduct meetings and deliver presentations and workshops using a range of presentational aids
- Ability to work in a dynamic, rapidly evolving environment with minimal supervision
- Expert understanding of research methodologies and appropriate legislative and research management arrangements for different research types
- Experience in drafting procedures or processes
- Experience in designing and delivering training
Analytical and Judgemental Skills
Meini prawf hanfodol
- Problem solving and analytical skills, including ability to interpret and prepare reports
Meini prawf dymunol
- Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators
- Excellent organisational skills with the ability to prioritise against a background of change and uncertainty
- Highly self-motivated, confident, pro-active, innovative, with ability to work independently and on own initiative
- Flexible working approach, with proactive approach to change
Interpersonal skills
Meini prawf dymunol
- Commitment to team working and respect and consideration for the skills of others
- Interpersonal skills to include: diplomacy and sensitivity negotiating and influencing including ability to say ‘no’ ability to work well with others, at all levels in an organisation including senior staff
- Ability to develop good communications within the extended research community
- Able to present arguments and justification for actions confidently including with other regulators
Other
Meini prawf dymunol
- Commitment to inclusivity and valuing diversity Application/Interview
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Ashley Totenhofer
- Teitl y swydd
- Workflow Monitoring Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0207 104 8017
Rhestr swyddi gyda Health Research Authority yn Gwasanaethau Gweinyddol neu bob sector