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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 5
Contract
Secondment: 12 months (Fixed term)
Hours
Full time - 37.5 hours per week
Job ref
363-FOR7404053
Employer
East London NHS Foundation Trust
Employer type
NHS
Site
John Howard Centre,
Town
Homerton
Salary
£37,259 - £45,356 per annum Inc HCA
Salary period
Yearly
Closing
19/09/2025 23:59

Employer heading

East London NHS Foundation Trust logo

Occupational Therapy Technical Instructor Higher Level AFC Band 5

NHS AfC: Band 5

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job overview

The Operational Lead will provide operational oversight and logistical support for a range of therapeutic employment initiatives within ELFT’S forensic mental health service, including the Oasis Coffee Shop, the Therapeutic Horticulture / Landscaping project, the Nu Leaf Painting and Decorating project, the Admin project and the JHC Barber Shop / Salon. The projects aim to support service users in secure settings to access meaningful vocational experiences that enhance recovery, independence, and rehabilitation, in line with the Good Lives Model (GLM) and trauma-informed care.

 

Main duties of the job

Provide operational and logistical support to the senior clinician and the therapeutic employment project leads across the forensic service.

· Implement structured vocational pathways designed by the lead clinician and tailored to the needs, strengths, and interests of the service user population and the wider service.

· Manage and coordinate daily operational activities, including rotas, planning, and resource allocation and procurement of goods and materials pertaining to therapeutic activities.

· Support and deputise for the senior clinician, including participation in service planning, governance, and operational meetings.

· Provide supervision, guidance and support to junior staff.

· Work collaboratively with clinical teams, peer support workers, and external partners (e.g., education providers, employers, and voluntary organisations).

· Embed a culture of recovery, empowerment, and positive therapeutic risk-taking consistent with the Good Lives Model and trauma-informed practice.

· Monitor project’s financial viability; contribute to audits, and support service evaluation and development.

· Champion patient engagement and co-production in vocational activities.

· Undertake all necessary documentation and admin tasks

· Undertake all mandatory training in a timely manner

· Engage in CPD

· Engage in frequent supervision and provide monthly supervision to junior staff

Working for our organisation

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Detailed job description and main responsibilities

Communication and Working Relationships requirement:

  1. To use advanced levels of communication, negotiation and motivational skills to facilitate good working relationships with staff, between all levels of the multidisciplinary team and with external agencies.
  1.  To communicate effectively with patients to maximise rehab potential, and ensure understanding of clinical condition.  To use verbal and non-verbal communication skills of persuasion, motivation, demonstration and explanation to encourage patients to undertake treatment programmes and optimise treatment outcomes.   To adapt style to various levels of understanding and different situations, including those where sensitive, complex or emotive information needs to be gained or imparted or where there are barriers to communication e.g. due to complex psychological conditions.
  1. To maintain accurate and up to date documentation in line with legal and departmental requirements, and communicate vocational/employment programme/activity results to the appropriate disciplines in the form of timely reports and letters.  
  1. To communicate appropriately using electronic formats including word processing and e-mail.  
  1. To ensure compliance with confidentiality is maintained.
  1. To collect statistics and submit them regularly as required 
  1. To undertake administration tasks as required for the smooth running of the department, including managing service user employees’ time sheets and wages.
  1. To supply patients and staff with information on the OT service which is accurate and current.

Clinical Responsibility:

  1. To promote OT specifically the vocational and employment activities within the service to staff and patients.
  1. To co-ordinate operational aspects of all employment projects to ensure their smooth running. 
  1. To provide clinical and operational support to the Band 4 project leads   
  1. To be involved in planning, initiation and delivery of vocational and employment programmes in collaboration with other professionals specifically tailored to patient need. 
  1. To prioritise workload as necessary according to individual patient’s needs and the standards of the employment service.

6.   To have knowledge of clinical skills to carry out vocational and employment programmes/ activities in both one-to-one and group interventions with patients.

7.     To use clinical reasoning to support the Occupational Therapist in assessing patients’ occupational performance in relation to their mental health needs and risk.

8.   To assess the client’s mental state and identify any significant risk factors, both in general and pertaining to the specific therapeutic activity  with supervision of senior staff.

  1.  To provide individual employment advice and guidance as required ie CV writing, disclosure statements, etc.

10. To be involved in evaluating the effectiveness of therapy interventions in conjunction with patients and other professionals etc.

11. To apply evidence based practice to service delivery under supervision of senior staff

12. To apply equal opportunities and anti-discriminatory interventions that respect the patients’ customs, values and spiritual beliefs at all times.

13. To contribute to reports focussed on the vocational and employment aspects on a regular basis and disseminate to relevant professionals, agencies and the patient.

14. To make entries in the multidisciplinary notes pertaining to the patients’ assessment, intervention and progress.

15. To attend clinical meetings/ ward rounds/ CPA meetings and contribute clinical information on patients’ progress. 

16.   To exercise professional and clinical judgement in routine cases and refer to senior staff when necessary.

17.To prioritise caseload in response to client need and the changing needs of the service under guidance of senior staff

18. To develop and maintain links with relevant statutory and non-statutory agencies in relation to vocational rehabilitation and employment in the community.

Service Development and Improvement:

1.   To follow all Trust and OT Service policies and procedures and the College of Occupational Therapy (COT) Professional Standards in Clinical Practice. 

2.     To encourage user involvement in service development.

3.  To attend staff and business meetings within the OT service, relevant MDT meetings and other clinical specialist groups.

4.     To implement and suggest changes to policies within the service user employment department.

5.  To actively participate in clinical audits related to service evaluation and review.

6.     To participate in the development of culturally sensitive services responsive to the ethnic diversity within the borough. 

Financial and Physical resource Responsibility:

1. To monitor the levels of stock and equipment required for departmental needs.

2. To adhere to policies and procedures for the safe use of therapeutic stock and equipment in line with health and safety requirements.

3.    To manage procurement of patient wages for vocational jobs and ensure this is in line with trust policy.

4.    To be responsible for accurately completing petty cash vouchers related to purchases made for patients’ service provision

Working Conditions and Environment:

 Physical effort

 Physical skills required to facilitate a wide range of activities both on a one to one and group basis, including using and moving technical equipment and managing, moving and transporting stock.

 Emotional effort

 Ability to manage frequent highly distressing clinical interactions with patients who have personality disorder and other mental health problems.  

Mental effort

Ability to assess and manage exposure to potential hazards including frequent verbal aggression and risk of physical aggression in hospital setting whilst ensuring safety of self, patients and other staff in line with the trusts policy in relation to management of violence and aggression.

Knowledge, Training and Education:

1. To have a formal qualification or equivalent or in-depth knowledge and practical experience of one or more specific technical areas relevant to the service user employment projects such as graphic design, catering, horticulture / landscaping.

2. To have knowledge and experience of designing and implementing both group and individual therapeutic interventions e.g. vocational programmes, therapeutic group work etc.

3. To have knowledge of various diagnosis’, their management and effect on function in relation to the specialist areas.  

4. To maintain up to date knowledge of policies across therapy and other areas of work.

5. To maintain updated knowledge with regard to areas of mandatory training and emergency procedures including CPR, fire, equality and diversity, MAPPA and infection control.

6. To ensure own professional development through regular participation in the supervision process and the Trust’s appraisal and individual performance review.

7. To assist with the training and development of OT students on clinical placement when suitably experienced.

8. To participate in the induction of new staff as required. 

9. To work autonomously within trust and occupational therapy policy and guidelines to manage caseload of patients and rotas to ensure sufficient cover for all projects and the smooth running of the department.

10. To maintain Continuing Professional Development (CPD) and keep a personal CPD portfolio. 

Research and Development Responsibility:

1.  To contribute to activities related to clinical effectiveness via audit, research and evidenced based practice.

2.  To contribute to regular Trust-wide Clinical Interest groups and other relevant forums.

Person specification

Education/ Qualification/ Training

Essential criteria
  • • Business qualification or equivalent in a relevant field (gastronomy / catering / hospitality/ retail / supply chain management / maintenance)

Experience

Essential criteria
  • Previous experience of leading group and individual vocational/therapeutic programmes in a related clinical field
  • Experience in financial, stock & equipment management
  • Experience in procurement
  • Experience of co-operating with maintenance agencies / overseeing and managing maintenance projects necessary to maintain the smooth running and integrity of all employment projects.
Desirable criteria
  • Experience of role development activities

Knowledge and Skills

Essential criteria
  • • Ability to innovate specific vocational and employment activities and programmes for service users both group and individual
  • • Good interpersonal skills enabling therapeutic alliances to be developed with clients.
  • • Clinical reasoning skills to assess clients needs (including risk assessment)
  • • Ability to plan, prioritise and coordinate a range of complex activities in relation to clinical work.
  • • Ability to communicate with OT staff and other professionals
  • • Awareness of potential hazards including frequent verbal aggression and risk of physical aggression in settings such as the clients home, community venues, public transport etc.) whilst ensuring safety of self, client and members of the public.
  • • Ability to liase with other services, statutory and non-statutory around clinical issues.
  • • Word-processing/IT skills • Good organisational and time management skills
  • • the needs and rights of services users and/or carers in planning and service development
  • • One or more specific vocational activity plus knowledge of developing employability skills of service users
  • • The theory and practice of occupational therapy including occupational science and holistic models of OT practice • Theoretical knowledge of holistic models of OT practice and skills in group work, teaching and counselling.
  • • Agencies and other external contacts in relation to employment opportunities and vocational development • The impact of mental health difficulties upon occupational functioning (self-care, productivity and leisure) and performance components (i.e. inter and intra personal, cognitive, physical)
  • • Risk assessment issues and its application to practice
Desirable criteria
  • • Ability to manage frequent distressing clinical interactions with clients who have personality disorder.

Other

Essential criteria
  • • Physical skills required to facilitate a wide range of activities both on a one-to-one and group basis, including using equipment as required.
  • • Mental and emotional effort required to undertake interventions on both a one-to-one and group basis
  • • Concentration required to lead vocational activities

Employer certification / accreditation badges

Capital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Connie Wernham
Job title
Therapeutic Employment Lead
Email address
[email protected]
Telephone number
02085102286
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