Job summary
- Main area
- Home First
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-HCS-607-A
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Heart of Hounslow Centre for Health
- Town
- Hounslow
- Salary
- £31,081 - £33,665 per annum inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Assistant Practioner
Band 4
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
The Assistant Practitioner will work under the direction and guidance of the Home First and discharge hub team.
The post holder will complete initial and follow up visits of patients who have recently been discharged from hospital, completing assessments within their scope of practice.
The post holder will have significant contact with individual patients, and will be expected to work unsupervised.
Main duties of the job
• To support patients being discharged as part of Home First initiative by assessing them in their place of discharge to ensure that the discharge was safe and effective
• To confirm/identify any equipment or POC requirements, and onward referrals, and to ensure that these are actioned.
• To assess effectiveness and safety of prescribed equipment with patients in their own home during follow-up visits
• To ensure that patients are informed of how to report any faults in equipment.
• To work with the Discharge team to help to identify patients suitable for discharge on the Home First pathway.
• To have an understanding and sensitivity/empathy towards patients physical, mental, psychosocial and spiritual needs and to take these into account when making onward referrals.
Working for our organisation
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Educated to A Level/ NVQ Leve 3 or equivalent
- Higher National Certificate in health and social care or equivalent
Desirable criteria
- ECDL qualification
- Knowledge of medical terminology
- Customer Care training
- Foundation degree level or equivalent
Experience
Essential criteria
- Relevant and recent experience working in a senior Administrative role or Health / social care clinical role working with patients
- Experience of working to and implementing local policies and procedures
- Ability to work in a busy department whilst maintaining professionalism at all times
- Experience of discharge to assess pathways
- Experience of using NHS IT/ Database systems
- Experience of discharge processes
- Working knowledge of office procedures, structure and workings of a large organisation
- Understand the importance of confidentiality
- Ability to work on own initiative and within a team
- Ability to provide patients with an environment that supports privacy and dignity
- Supports patient equality and diversity
- Ability to problem solve
Desirable criteria
- Medical terminology
Skills
Essential criteria
- Good IT skills to include use of Microsoft packages: word, outlook, excel and other Microsoft office software packages
- Ability to draft routine correspondence
- Ability to work under pressure and meet deadlines in a realistic manner
- Good written and verbal communication skills
- Excellent written and spoken command of the English language
- Excellent organisational and time management skills
- Ability to work in a multi-disciplinary setting
- Ability to collate data and produce reports
Other Requirements
Essential criteria
- Excellent interpersonal skills
- Excellent organisational and time management skills
- Able to work under pressure and to deadlines
- Ability to work autonomously and as part of a busy team and encourage collaborative working
- Ability to use own initiative
- Flexible approach to working hours/duties
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rosie Williams
- Job title
- Home First - Clinical Lead Physio
- Email address
- [email protected]
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