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Detailed job description and main responsibilities

Patient Services

• To support the Senior Pharmacist, Patient Services to ensure the provision of an efficient, safe, and legal dispensing service and deputise in their absence.
• To contribute to the maintenance and development of dispensary policies, procedures and standards and ensure that all staff are aware of their responsibilities within them.
• Participate in the development of systems for service provision in Inpatient Dispensary, which enhance efficiency in order to improve TTA turnaround time, improve accuracy and support staff development
• Participate in the development of systems for service provision in Outpatient Dispensary, which enhance efficiency in order to reduce waiting times, improve patient experience and ensure smooth workflow.
• Provide outpatient pharmacy service according to Trust turnaround times.
• Liaise with outpatient clinics and relevant lead pharmacists to resolve clinical unit issues and support the junior pharmacist with outpatient work management.
• To support/manage the co-ordination of home delivery service for outpatients in accordance with department policy and liaise with relevant LDP pharmacists.
• Effectively respond to informal or verbal complaints in the first instance before appropriate referral to more senior staff where appropriate
• Participate in dispensary audits in order to ensure that professional standards are achieved in the dispensary
• Further develop expertise, managerial and clinical skills by working to objectives agreed with the Senior Pharmacists, Patient Services
• To assist in the co-ordination of the day to day working of both inpatient and outpatient dispensaries.
• To be responsible for the clinical pharmacist oversight and management of Patient Services in the absence of the Patient Services Manager in both inpatient and outpatient dispensaries.
• To be responsible for the accurate clinical screening and final checking of medicines including oral chemotherapy, HIV and clinical trials
• To ensure appropriate and effective use of the local formulary and prescribing policies as necessary
• To assist in the maintenance and development of treatment guidelines/ protocols where appropriate
• To participate in departmental meetings to maintain and develop the service, contributing to the development of new protocols as required
• To support promotion of near miss recording and participate in medication error reviews with a view to improving service quality.

Pharmacy Discharge Coordination

• To work closely with the Senior Pharmacists, Patient Services in order to support dispensary input into Discharge procedures
• To support the Trust and pharmacy department to improve discharge processes for patients on medication
• To represent pharmacy for projects designed to improve the discharge process, both within the department, the Trust and across the interface.
• To work closely with consultants and the multidisciplinary teams to plan for the provision of medicines (including transcribing medicines where applicable) prior to discharge
• To take steps to ensure that patients understand the purpose of their medicines and deal with any practical issues that may prevent optimal use of their medicines through effective counselling.
• To liaise with Clinical Commissioning Groups (CCGs) to develop and support interface pharmaceutical discharge initiatives where necessary
• To develop risk management systems relating to pharmaceutical discharge
• To support and further develop Key Performance indicators (KPIs) for the Discharges.
• To ensure the seamless transfer of pharmaceutical care needs for patients by liaising with other acute Trusts, GPs, community and CCG pharmacists as appropriate.General Clinical Practice

• To provide a specialist clinical pharmacy service to patients within Care of the Elderly and Medical wards
• Liaise and work closely with the senior clinical pharmacy team to develop clinical pharmacy services to the Division including ward pharmacy and medicines management.
• Aim to provide safe, clinically effective and cost efficient use of drugs in the patients as allocated.
• Make appropriate referrals where necessary; ensure the clear and effective communication of patients’ pharmaceutical needs to other pharmacists and health care professionals both within the trust and in other health care environments.
• Demonstrate and apply general pharmaceutical knowledge, and where applicable, specialist clinical pharmacy knowledge in core areas in order to plan, manage, monitor and review therapeutic programmes for patients allocated, thereby ensuring the quality of patient care.
• Participate in ward rounds to integrate into the multidisciplinary team and raise the pharmacy profile via contributions at consultant level.
• Demonstrate appropriate clinical reasoning and judgement.
• Work across traditional boundaries, including the transcription of discharge medication.
• Be readily available and keen to answer any general medicine related pharmaceutical queries from patients, pharmacists and other members of staff within pharmacy as well as from other health care professionals including medical staff.
• Proactively provide advice and information on any pharmaceutical issues to pharmacy staff and other healthcare professionals as needed.
• Demonstrate awareness and commitment to the Trust’s Clinical Governance Agenda.
• Support the maintenance and development of the Medicines Management Initiatives including use of patients own medicines and self-medication.

Leadership

• Act as a role model for junior pharmacists and trainee pharmacists in the rotation.
• Promote best practice e.g. evidence-based practice through prescription monitoring.
• Implement and/or follow agreed clinical governance initiatives such as incident/error reporting and investigation.
• Develop clinical pharmacy services in line with local and national objectives and contribute to pharmacy research initiatives being undertaken within the department.
• Be involved in the process of recruitment and selection of staff.

Management of service

• Ensure national and local agendas are delivered.
• Follow and conform to relevant standards of care.
• Identify and manage risks in relation to medicines use according to policy/protocol.
• Delegate duties / responsibilities appropriately to junior staff.
• Evaluate the performance of junior staff against identified criteria using departmental/Trust IPR tools and General Level Competence Framework.
• Provide evaluated pharmaceutical and financial information in accordance with the needs of the directorate.
• Identify changes in prescribing practices that may impact on the drugs budget, thereby providing information on drug usage and expenditure to the Division.
• Deputise for the Senior Pharmacist, Patient Services (8a) as required and represent pharmacy at relevant meetings

   

  Evaluation of Service

• Monitor clinical pharmacy in order to ensure safe, clinically effective and cost efficient use of drugs in these patients.
• Document the workload and quality of pharmacy services in line with departmental and corporate objectives.
• Perform audits of drug usage within the Directorate as part of the multi-disciplinary audit process, based on national and service priorities e.g. NICE, CLAHRC research and locally agreed requirements.
• Undertake assessments/evaluations as required e.g. of new products as required.
• Support development of new initiatives in patient services to improve patient experiences.

Research and Service Development

• Demonstrate a critical approach towards pharmacy practice.
• Integrate research evidence into practice.
• Actively seek to improve the ward and clinical services provided.
• Undertake and participate in pharmacy practice research in accordance with the Collaboration for Leadership and Applied Health Research and Care (CLAHRC) agenda and other relevant studies.
• Assist with the supervision of undergraduate and postgraduate projects.
• Adopt continuous improvement methodology and support Pharmacy in becoming a continuous improvement department.
• Undertake and maintain GCP accreditation to support dispensing and checking of clinical trials.

        Education and Training

• Participate in the training and supervision of junior pharmacists and trainee pharmacists in providing a clinical pharmacy service.
• Identify training needs of junior staff in order to undertake their required roles.
• Develop strategies to meet the training needs of staff.
• Provide education and training to pharmacy and other staff.
• Evaluate the training provided.
• Participate in the clinical training of medical and nursing staff.
• Identify own training needs and maintain a portfolio of practice.
• Participate in the Departmental Education and Training Programme and ensure that a written record of Continuing Professional Development (CPD) is maintained for review at appraisal.
• Participate in in-service clinical pharmacy teaching and multi-disciplinary teaching as appropriate.
• Act as a GPhC trainee pharmacist Practice Supervisor/ Educational Supervisor (depending on experience).
• Actively participate in the development of current and future pharmacy workforce
• Participate in and help co-ordinate pharmacy department clinical meetings and lunch time teaching sessions.

Supervisory and training responsibilities

Manage the Medicines Management Technician input on the allocated wards. This includes training, supervision, performance review and assessment

Other responsibilities listed in the attached detailed job description.