Job summary
Employer heading
Phlebotomy and Cannulation Technician
band 3
About our Trust
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our nearly 7,000 members of staff are proud to care for a diverse population of 1.5 million from the beginning to the end of life. Both hospitals provide full clinical services, including maternity, emergency and children’s, in addition to a range of community-based services across London, including our award-winning sexual health and HIV clinics.
We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for—our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in the domains of safe, effective, caring and responsive, and 'Outstanding' in the domains of well-led and use of resources.
Our facilities are among the best in the country. We invest around £10m a year in our estate and have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster. Works commence in spring 2024 on an ambitious £80m development of an Ambulatory Diagnostics Centre at our West Middlesex site.
Applications are welcomed from applicants who wish to apply for the position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.
Job overview
The Phlebotomy and Cannulation Technician will work as part of a team to provide high quality safe service for the patients. The post holder will provide support in managing waiting times in Outpatients and activity on the Wards.
X3 required for this post 24 hours (part time) including one Saturday or Sunday shift per week
The post holder will be required to undertake phlebotomy and cannulation duties throughout the Trust from Inpatients and Outpatients, and to work in accordance with the Trust policies and procedures. They will also be expected to work with other healthcare professionals to ensure a smooth procedure to discharge patients and maintain the standard for high patient satisfaction and provide cover in the absence of the Phlebotomy & Cannulation Supervisor.
An essential requirement of the post is an ability to work as part of a team without direct supervision and to deal with patients in a confidential, professional and sensitive manner.
Main duties of the job
- In co-operation with the medical staff, ensure patients are receiving high quality, appropriate phlebotomy and cannulation care within all areas of responsibility.
- Communicate effectively and sensitively with patients before, during and after the venepuncture or cannulation experience.
- Ensure safe collection of blood samples according to agreed procedures
- Ensure appropriate and accurate labelling and dispatch specimens to laboratories.
- Ensure that appropriate requisitions are competed accurately and that specimens are carefully packaged for transport to pathology department.
- Cannulate and take blood from inpatients and out patients effectively.
- Respond to all bleeps for the cannulation service in a timely manner.
- Complete all cannulation documentation as required.
- Where appropriate, deliver urgent specimens to laboratories in person.
- Be aware of patients’ blood letting needs.
- To seek immediate assistance from medical and nursing staff should the patient’s condition deteriorate during phlebotomy/cannulation procedures.
- To maintain daily record of workload plan and to retrieve information from the computerised health systems as appropriate.
- To ensure that the patient is regarded with dignity and respect by upholding the Philosophy of Care and adhering to Policies and Procedures as lay down by the unit and the Trust.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Detailed job description and main responsibilities
- In co-operation with the medical staff, ensure patients are receiving high quality, appropriate phlebotomy and cannulation care within all areas of responsibility.
- Communicate effectively and sensitively with patients before, during and after the venepuncture or cannulation experience.
- Ensure safe collection of blood samples according to agreed procedures
- Ensure appropriate and accurate labelling and dispatch specimens to laboratories.
- Ensure that appropriate requisitions are competed accurately and that specimens are carefully packaged for transport to pathology department.
- Cannulate and take blood from inpatients and out patients effectively.
- Respond to all bleeps for the cannulation service in a timely manner.
- Complete all cannulation documentation as required.
- Where appropriate, deliver urgent specimens to laboratories in person.
- Be aware of patients’ blood letting needs.
- To seek immediate assistance from medical and nursing staff should the patient’s condition deteriorate during phlebotomy/cannulation procedures.
- To maintain daily record of workload plan and to retrieve information from the computerised health systems as appropriate.
- To ensure that the patient is regarded with dignity and respect by upholding the Philosophy of Care and adhering to Policies and Procedures as lay down by the unit and the Trust.
Person specification
Competency and experience in Phlebotomy
Essential criteria
- Venepuncture competence certificate and significant experience in working in Phlebotomy
- Computer Literate IT and keyboard skills
- Possess ability to work on own and as part of a team
- Understand the emphasis placed on the need follow specific instructions for special investigations stipulated by the laboratories
Desirable criteria
- Good Knowledge of medical terminology or laboratory procedures
- Familiar with Cerner EPR system
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Navpreet Jhawer
- Job title
- Phlebotomy and Cannulation Team Leader
- Email address
- [email protected]
- Telephone number
- 02083215310
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