Job summary
- Main area
- Applications
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 396-7791563-DE-DK
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- KRFT
- Town
- Kingston
- Salary
- £35,763 - £43,466 p.a. pro rata inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 11/03/2026 23:59
Employer heading
Systems Configuration Analyst
Band 5
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
The Systems Configuration Analyst supports the configuration, development and testing of digital health systems such as Oracle Cerner, SystemOne, e‑forms and RPA solutions. Acting as both a configuration specialist and a junior business analyst, the postholder analyses user needs, maps workflows and translates requirements into safe, functional digital configurations. The role requires strong analytical skills, attention to detail and the ability to collaborate with clinical and operational teams, contributing to system improvements, documentation, testing and ISO‑aligned quality processes.
Main duties of the job
The postholder will support the development, configuration, testing, and maintenance of digital health systems, including Oracle Cerner Millennium, SystemOne, Patient Portal, e-forms and Robotic Process Automation (RPA).. Works within agreed parameters and standards, making day-to-day decisions on configuration tasks without the need for direct approval, escalating complex or high-risk issues to senior developers and Digital Health Systems manager. Exercises judgement in prioritising tasks to meet deadlines and service needs.
This is a developmental role ideal for someone interested in a digital healthcare career, offering opportunities for hands-on experience across multiple systems and participation in trust-wide digital transformation programmes. The postholder will also be expected to act as a business analyst where required, supporting the identification of user needs, process mapping, and the translation of requirements into digital solutions.
Working for our organisation
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person specification
Experience
Essential criteria
- Appropriate experienceExperience with structured form/template development
- Understanding of clinical workflows and configuration standards
Desirable criteria
- Experience configuring Cerner Millennium/Patient Portal
Education
Essential criteria
- Degree in informatics, health science, IT or equivalent experience
Desirable criteria
- Cerner certifications or relevant configuration training
Skills
Essential criteria
- Proficient in documenting processes and training users
Desirable criteria
- Awareness of RPA or integration tools (e.g. HL7, FHIR)
Other
Essential criteria
- Ability to undertake frequent, prolonged keyboard and to occasionally move and set up IT equipment up to 10–15 kg in line with manual handling guidelines.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ernest Giles
- Job title
- Head of Clinical Applications
- Email address
- [email protected]
- Telephone number
- 020 8546 7711
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