Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

The Training and Quality Officer supports the delivery of high‑quality training on medical devices and clinical digital systems, contributing to safe practice and effective digital adoption across the Trust. The role involves creating and delivering face‑to‑face, virtual and blended training, maintaining accurate records, and supporting quality assurance and audit activities. Working closely with clinical, operational and digital teams, the postholder adapts training to varied learner needs, provides frontline user support, and helps develop training materials and SOPs, ensuring compliance with governance and safety standards.

Main duties of the job

The postholder will support the delivery of training programmes on medical devices and clinical digital systems used across the Trust. They will contribute to the preparation and delivery of face-to-face, virtual, and blended training content; maintain accurate records; and provide frontline training support. The postholder will work under the supervision of the Senior Training and Quality Officer and contribute to quality assurance activities, audit preparation, and user engagement.

This role supports safe clinical practice and digital adoption through high-quality, responsive training and development.

Due to the current service requirements of the Training and Quality Management team—including the delivery of in-person training, user support, and oversight of quality systems—postholders are expected to work on-site on a full-time basis. However, as the team evolves to support digital training delivery and the adoption of new services and technologies, there may be opportunities to adopt a hybrid working pattern in future, subject to service needs and role responsibilities.

The role may be expected to participate in an on-call rota, subject to the requirements of the service.

Working for our organisation