Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

The Senior Digital Health Systems Analyst provides advanced application support, configuration and problem‑solving for systems such as Oracle Cerner, SystemOne and the Patient Portal. The role investigates and resolves complex issues, manages system changes, maintains configuration records and mentors junior analysts to build team capability. Acting as both a technical specialist and business analyst, the postholder works with clinical and operational teams to translate requirements into safe, effective digital solutions while contributing to governance, service improvement and quality management processes.

Main duties of the job

The Senior Digital Health Systems Analyst works as a part of the Digital Health Systems Team within Digital Health systems department and is responsible for delivering local clinical system administration and support
functions for a number of Trust-wide applications including Oracle, SystemOne, Patient Portal. 

The post holder will have a broad range of responsibilities for ensuring supported applications are configured for the current clinical service being provided by the Trust and that any issues reported by end users are
investigated and resolved efficiently and professionally. The postholder will also be expected to act as a business analyst where required, supporting the identification of user needs, process mapping, and the
translation of requirements into digital solutions. 

The post holder will be expected to gain an excellent understanding of all applications and work with the team to maintain and promote a comprehensive and working knowledge base to avoid single points of
failure and provide a robust service. The role includes mentoring junior analysts and collaborating with senior colleagues to ensure system reliability and user satisfaction.

Working for our organisation