Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Job overview

The Digital Health Systems Team Leader oversees day‑to‑day delivery, configuration and support of key clinical and corporate applications, ensuring system availability, safe operation and high‑quality user experience. The role provides leadership to a team of analysts, coordinating incident resolution, upgrades, testing and service improvements while acting as a subject matter expert for digital workflows. The postholder works closely with clinical and operational stakeholders, suppliers and project teams to deliver secure, optimised application services that align with governance, safety and ISO‑aligned quality standards.

Main duties of the job

The postholder will be responsible for supervising up direct reports, overseeing service requests, and ensuring compliance with agreed SLAs. They will support the Digital Health Systems Manager in monitoring system usage, reporting KPIs, and identifying opportunities for service improvement. 

All team members are expected to actively contribute to the implementation and continuous improvement of the department’s Quality Management System (QMS), aligned with ISO 9001 standards. The role also supports the development of a collaborative and positive team culture, promoting accountability, shared learning, and mutual respect across the service. To ensure effective communication and teamwork, all staff are expected to work on-site for a minimum of two
days per week. Depending on the nature of the role—particularly where face-to-face engagement with clinical or operational teams is required—on-site presence may need to increase accordingly. 

Working for our organisation