Job summary
- Main area
- Applications
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 396-7791660-DE-DK
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- KRFT
- Town
- Kingston
- Salary
- £61,631 - £68,623 p.a. pro rata inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 25/03/2026 23:59
Employer heading
System Developer Manager
Band 8a
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
The Systems Developer Manager provides senior leadership for the configuration, optimisation and safe delivery of Oracle Cerner EPR and the Patient Portal, ensuring digital pathways support high‑quality patient care. The role oversees full development lifecycles—from requirements gathering to testing and release—acting as the Trust’s expert escalation point for complex technical and configuration issues. Working closely with clinical, operational and digital leaders, the postholder drives innovation, leads the developer function, ensures governance compliance and shapes digital strategy to maximise system capability.
Main duties of the job
The postholder will actively identify gaps in current system usage, develop and implement solutions to improve clinician satisfaction with Oracle EPR, and drive the Patient Portal towards its maximum capability , improving communication, access to information, and overall patient
experience.
As the operational lead for the Trust’s developer function, the postholder will report to the Head of Digital Health Systems, manage the Band 7 Senior Systems Developer – Oracle and Patient Portal, and support the development of additional developments and analysts working across
Oracle Cerner Millennium (CRS) and Patient Portal platforms.
This role ensures that digital clinical systems are configured, developed, and optimised to meet the needs of patients, clinicians, and operational services. The postholder will oversee the full lifecycle of development activity ,from requirement gathering, configuration, testing, and safe release , ensuring compliance with governance, safety, and quality standards.
Working for our organisation
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person specification
Experience
Essential criteria
- Proven experience in a senior management role, preferably within the healthcare or NHS sector.
- A deep understanding of change management principles and experience in leading cultural change initiatives
- Expertise in digital solutions, including EPRs, clinical applications, digital architecture, cloud platforms, AI, and automation.
Education
Essential criteria
- Educated to Degree level education or equivalent level or equivalent experience delivering Digital services
- Detailed knowledge of the provision of health services
- ITIL Certification or relevant experience or working in an ITIL environment
Desirable criteria
- Project Management qualification, such as PRINCE II or experience of using structured project methodology
- HL7 Interfaces
- LEAN, Agile or other process improvement methodologies.
Skills
Essential criteria
- Dynamic personality and the ability to build trusted stakeholder relationships with strong external communications skills in a sensitive environment
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical)
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ernest Giles
- Job title
- Head of Clinical Applications
- Email address
- [email protected]
- Telephone number
- 020 8546 7711
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