Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 396-NN-7487520-A&C-DK
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingston Hospital
- Town
- Kingston Upon Thames
- Salary
- £32,199 - £34,876 p.a. pro rata inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 12/10/2025 23:59
Employer heading
Volunteering Community & Outreach Coordinator
Band 4
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
We are recruiting for a Volunteering Community & Outreach Coordinator to provide administration support to a range of volunteer led-services. These services offer essential support to people who are discharged home from hospital, and frail elderly people at risk of deconditioning and social isolation. You will provide detailed support to a group of highly engaged and skilled volunteers. We are looking for a confident administrator who is not afraid to take on new challenges. You will be joining a dynamic team who work with over 300 volunteers making a difference to patients, staff and the way our hospital is run.
Main duties of the job
The Community & Outreach Volunteering Coordinator will provide the administration support to underpin the suite of Volunteering Community & Outreach Volunteering Services: Volunteer Discharge Support Service, Gentle Movement Volunteering, EDDM Volunteering, Community Exercise Volunteering Service.
Working for our organisation
Kingston Hospital NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated “Outstanding” for overall quality and leadership by the national Care Quality Commission regulator.
We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington.
Detailed job description and main responsibilities
****Please refer to the supporting document attached, ensuring that your application refers specifically to the person specifications****
Person specification
Qualifications
Essential criteria
- • Educated to degree level or acquired equivalent experience
Experience
Essential criteria
- Sound experience of managing projects from start to finish
- Supervising people including staff and volunteers.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, FaceTime, What’s App and PowerPoint.
- Sound experience of undertaking evaluation and monitoring KPIs within a project
- Full understanding of requirement for excellent customer service – both internally and externally.
Desirable criteria
- Experience of working with volunteers in an NHS or Health Field
- Managing services delivered by volunteers
- Setting up and managing a standalone volunteering project
- Demonstrating impact of a project or programme for people and communities
Your application: Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
Artificial Intelligence: We kindly ask that you refrain from using AI tools to draft your application, as we value authentic, individual responses that reflect your own communication style.
References: Please provide 3 years of employment/educational history with professional email addresses (not personal ones like Hotmail or Gmail). If you cannot supply these, inform the interviewers to avoid delays in pre-employment checks.
Closing date: To keep our recruitment process efficient, some vacancies may be capped and closed early once we receive a sufficient number of applications.
Shortlisting: You will only be contacted by email or SMS from the SWL Recruitment Hub if you are successfully shortlisted. Please check your registered Trac email regularly.
DBS: We are committed to safeguarding children and vulnerable adults at risk of harm. For roles involving direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All employees, however, hold a responsibility to safeguard children and vulnerable adults as part of their duties and to understand the specific safeguarding responsibilities associated with their role.
Telephone: 02082963786
Text: 07501066267
Email: [email protected]. Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bianca Larch
- Job title
- Volunteering Community & Outreach Manager
- Email address
- [email protected]
- Telephone number
- 0208 934 3053
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