Job summary
- Main area
- Administration
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 396-NN-7459054-A&C-DK
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Davies Wood House, Kingston Hospital
- Town
- Kingston-upon -Thames
- Salary
- £35,763 - £43,466 per annum pr incl HCAS (outer)
- Salary period
- Yearly
- Closing
- 04/11/2025 23:59
Employer heading

Patient Safety, Governance and Risk Administrator & LDLSA
Band 5
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
The Trust’s administration lead for the learning from death process, supports the mortality leads with dayto-day tasks, meetings and organisation, timely management and allocation of Structured Judgement Reviews, escalation of concerns, monitoring of action trackers and evidence, support and provision of regular reports to sub board committees. Managing the Mortality reviews, undertaking the training on completion of Structured Judgement Reviews and regular reporting of mortality data via the Trust Mortality lead to the Trust board and sub board level committees. To be the Trust expert on Learning from Deaths.
Main duties of the job
-
To provide comprehensive administrative support to the Patient Safety, Clinical Governance and Risk Management Team, to ensure the Team runs smoothly and efficiently. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions, having emotional intelligence to manage the Trust Learning from Deaths, Mortality Surveillance and Structured Judgement Reviews processes
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Provide support to the Patient Safety, Governance and Risk Team, including assisting with the management of meetings, including minutes, papers, action logs and evidence for Mortality Surveillance Group (MSG) and Learning from Deaths (LfD), Triangulation.
- Undertaking regular reporting to sub-board level committees on learning from deaths and mortality surveillance. Using analytical and judgement skills to analyse and compare data within the reports
- To maintain and update as required the forward plan for the various Committee and Groups at the direction of the Head of Patient Safety, Governance and Risk.
Working for our organisation
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Detailed job description and main responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
Person specification
Admin and IT Skills
Essential criteria
- Good working knowledge of IT systems
- Microsoft office suite knowledge
- Experience of meeting administration
- Experience of minute taking
Communication
Essential criteria
- Good verbal and written communication skills
- Experience of dealing with people
Knowledge of NHS Governance
Essential criteria
- Previous experience of NHS Governance
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Melanie Whitfield
- Job title
- Associate Director Patient Safety and Risk Mgmt
- Email address
- [email protected]
- Telephone number
- 02089342971
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