Job summary
- Main area
- EPR Digital Transformation
- Grade
- SAS and Consultant
- Contract
- Fixed term: 24 months (per Annum)
- Hours
- Part time - 2 sessions per week
- Job ref
- 197-AA6768
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- Lewisham
- Town
- Lewisham
- Salary
- £59,175 - £139,882 per Annum pro rata
- Salary period
- Yearly
- Closing
- 01/06/2025 23:59
Employer heading

Divisional Medical Information Officer
SAS and Consultant
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
Incorporating digital processes into healthcare is key to modernizing and standardizing our processes and pathways. The development of our electronic patient record (EPR) is a vital enabler of clinically-led change. We now plan to expand our team of doctors who will be able to offer a medical professional perspective on this, and to ensure that all sites and divisions of Lewisham and Greenwich NHS Trust (LGNT) are represented. With strong divisional leadership, we can expect better adoption of new EPR systems, increased efficiency, and increased integration between hospital and community services.
We are now appointing Divisional Medical Digital Leads (Divisional Medical Information Officers) for each key clinical division within Lewisham and Greenwich NHS Trust: Lewisham Medicine and Community, QE Medicine, Surgery and Anaesthetics, Women and Sexual Health, Children’s, and Allied Clinical Services. These leads will ensure that the Trust’s new EPR system(s) are tailored to the needs of each division, drive clinical engagement, and support the integration of hospital and community care workflows. These doctors will be drawn from the existing ranks of the medical workforce (consultant, SAS and staff grade).
Main duties of the job
Lead EPR system selection and customization: Ensure the new EPR system(s) meet the clinical requirements of each division, working closely with IT and procurement teams to select the most suitable system.
• Champion clinical engagement and change management: Drive clinical involvement in the development and implementation of the new EPR system(s), ensuring buy-in across all staff levels.
• Facilitate the integration of hospital and community care workflows: Ensure that the new EPR system(s) facilitate smooth transitions between hospital-based and community-based care, minimizing disruption to patient services.
• Monitor data quality and clinical outcomes: Oversee data entry processes and promote the use of the EPR system to drive improvements in patient outcomes through better data-driven decision-making.
• Provide ongoing support and training: Ensure clinical staff are adequately trained and supported during the transition to the new EPR system(s).
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
· Serving as a liaison between clinical staff, divisional leadership, digital clinical leadership team and CCIO for all aspects of work related to clinical workflows and change during implementation and stabilisation.
· Working with CCIO, fellow IOs and subject matter experts (SMEs) to ensure work is focused, prioritised and consistent across the organisation, in addition to working with admin leads to ensure work is collaborative across professional roles. An IO may also be an SME and/or superuser where appropriate
· Work with fellow IOs to represent LGT and the wider healthcare footprint of SEL to achieve the benefits of a single healthcare record. This includes delivering
·
- Standardised care according to best practice.
- Unified and seamless patient journeys
- Effective information sharing
· Working with Site Medical Directors, Divisional Directors and Site Directors of Nursing to ensure Divisional priorities are understood and to participate in the prioritisation process
· Leading key areas for the programme as outlined above, drawing on their own experience, that of their colleagues and from other sites and presenting back to the EPR programme leads. Areas may include
o Identified barriers to success
o Implementing order sets
o Existing paper documentation and scanning
o Data Quality readiness
o Drawing tools
· Where appropriate training has been completed, assisting in system build in order to help address areas needing further support or development, in conjunction with analyst teams.
· Escalating concerns or risks to the local programme team in conjunction with the CCIO. Supporting and promoting the safe and effective use of the EPR to clinicians and administrators in their respective areas
· Planning for, reviewing and helping deliver training for medical staff, in conjunction with the training team.
· Be a strong and visible advocate for digital working as a tool to support safer clinical care.
Person specification
Education, qualifications & special training
Essential criteria
- • Full Professional Registration GMC
- • Commitment to training in digital leadership skills as required for this role, eg Apprenticeship (eg Leadership or AI), Clinical Safety Officer Training
Desirable criteria
- • Management and/or leadership qualification
- • Currently enrolled in apprenticeship eg Leadership with Digital Module
KNOWLEDGE & EXPERIENCE
Essential criteria
- • Knowledge of quality improvement methodologies in a clinical setting.
- • Understanding of the requirements of an information culture and emerging technologies
- • High level influencing skills: able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes.
- • Ability to provide a strategic overview of the development of information systems to support high quality care and organisational effectiveness.
Desirable criteria
- • Track record of delivering large scale change
- • Proven ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi- professional environment
APTITUDE & ABILITIES
Essential criteria
- • Ability to cope with difficult interpersonal situations, competing demands and tight timescales.
- • Strong analytical skills and strategic thinking.
- • Able to engage effectively in dialogue with individuals at all levels
- • Excellent communication skills: able to express concepts in an accessible way, both verbally and in writing and in a multi-professional environment
- • Able to create / shape innovative strategic vision and plans for the best possible long- term benefit of patients, the organisation and health and care system
Desirable criteria
- • Evidence of influencing colleagues to deliver targets and changes in working practices, whilst maintaining effective working relationships
- • High level presentation skills: able to confidently present information publicly using a variety of media in different settings in both a 1:1 setting and to large gatherings of clinical professionals (conferences and workshops etc.).
DISPOSITION / ATTITUDE / MOTIVATION
Essential criteria
- • A strong advocate for transformational change through technical innovation
- • Inspirational and brings a fresh perspective
- • Personal credibility with the ability to quickly gain the confidence of others, including clinicians, managers, staff and patients
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- John ODonohue
- Job title
- Deputy CMO
- Email address
- [email protected]
- Telephone number
- 02033003000
- Additional information
Interested doctors should in the first instance contact John O’Donohue [email protected] and India Brummitt [email protected] to discuss applications
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