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Job summary

Main area
Paediatrics
Grade
Band 3
Contract
Permanent
Hours
Part time - 28.12 hours per week (Working weekend, nights, bank holidays)
Job ref
197-RF7381
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
University Hospital Lewisham
Town
Lewisham
Salary
£24,937 - £26,598 per annum pro rata plus HCAS
Salary period
Yearly
Closing
08/10/2025 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Healthcare Assistant

Band 3

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

The Senior HCA /Senior Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.

The Senior HCA / Senior Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings. 

To achieve this, the Senior HCA/ Senior Healthcare Support Worker will:
•    Competently perform the necessary aspects of care for patients
•    Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained.
•    Follow Trust policies and provide a safe and person-centred environment for the treatment of patients.
•    Participate in personal and practice development activities to maintain standards of care.

 

Main duties of the job


•    Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.

•    Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.

•    To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.

•    Maintain good relationships and an empathic approach to the patient’s’ family, relatives and carers and refer them to a trained professional for any questions they may have on the client’s condition or for any suggestions or complaints that they wish to raise.

•    Report observed changes in the patient’s physical and psychological needs.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Detailed job description and main responsibilities

To view full details of job description and main responsibilities, please click on the link – https://lewishamandgreenwich.pagetiger.com/bfyflzu/1

Person specification

Experience

Essential criteria
  • Experience of dealing with the general public.
  • Experience of working in a health or social care environment.

Qualifications and Training

Essential criteria
  • Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
  • Care Certificate attainment
  • Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Knowledge and Skills

Essential criteria
  • Ability to communicate clearly and effectively.
  • A requirement to be punctual and reliable
  • Ability to follow a clear instruction and feed back to senior staff.
  • Effective written and verbal communication skills/literacy/ numeracy skills
  • Good observation skills and recognition of the importance of reporting
  • Ability to carry out assigned tasks effectively in a busy environment.
  • Able to prioritise and meet deadlines.
  • Ability to work as part of a team, as well as on own initiative.
  • Completion of in-house Trust mandatory training requirements
  • Care certificate attainment
  • Awareness, understanding and compliance of policies and practices
  • Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.

We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lydia White/ Candia St Clair
Job title
Paediatric ED Sisters
Email address
[email protected]
Telephone number
02083333411
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