Job summary
- Main area
- Integrated Local Services
- Grade
- 8B
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 196-NM13784-N
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- Various Community sites across Lambeth and Southwark
- Town
- Londdon
- Salary
- £75,328 - £86,114 p.a. inc HCA
- Salary period
- Yearly
- Closing
- 17/04/2026 23:59
- Interview date
- 15/05/2026
Employer heading
Service Lead Neighbourhood Nursing Service
8B
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
The Service Lead for Neighbourhood Nursing provides senior clinical and operational leadership across the service, working jointly with a second Service Lead and the Directorate Management Team to ensure the delivery of high‑quality, safe and effective patient care. The postholder is jointly responsible for meeting key performance indicators, managing resources, and ensuring the service operates within financial and clinical governance frameworks. They will maintain a visible clinical presence, offering senior expertise, supervision and support to teams, while upholding the highest professional standards.
The role includes accountability for staff management, appraisal systems, workforce development, recruitment, induction and professional supervision. The Service Lead promotes a culture of learning and continuous improvement, ensuring robust investigation of incidents and complaints, while driving quality assurance, infection prevention and control, and evidence‑based practice.
The postholder will contribute to strategic planning, service redesign and the implementation of Integrated Neighbourhood Team (INT) working. They also support research, education and training initiatives, uphold excellent patient experience, and represent the Trust across internal and external forums. The role requires strong leadership, performance management, and the ability to foster collaborative working to deliver integrated, patient‑centred neighbourhood nursing services
Closing date: 17th April 2026
Interview date: 15th May 2026
Main duties of the job
The Service Lead for Neighbourhood Nursing provides senior leadership, ensuring delivery of high‑quality, safe and effective patient care. The role includes overseeing the deployment of resources, monitoring performance against clinical, financial and operational targets, and taking timely action where standards fall or risks arise. The postholder holds managerial accountability for supporting, supervising and developing staff, ensuring robust appraisal, job planning, induction, professional supervision, and competency development across the service.
The Service Lead maintains a senior presence, contributing to patient‑facing care and offering expert guidance. They ensure full compliance with clinical governance requirements, leading on incident investigation, Duty of Candour, complaints handling, and the implementation of learning and improvement plans. The role provides clinical leadership for infection prevention and control, guideline implementation, antibiotic stewardship, FP10 prescribing and alignment with agreed standards.
They drive quality assurance through audit, risk management, performance monitoring, and delivery on KPI, The postholder leads service improvement, contributes to strategic planning, and supports the development of research, education and training. Additional responsibilities include representing the Trust in internal and external forums, acting as investigating or hearing officer, and maintaining their own clinical practice and registration.
Working for our organisation
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s largest, and most successful healthcare Trusts, renowned for clinical excellence, research and education. Staff contribute to a wide range of hospital and community services across South London, while supporting nationally recognised specialist programmes including cancer, renal and cardiovascular. The Trust’s major sites host leading facilities such as the Guy’s Cancer Centre and one of the country’s biggest critical care and emergency departments.
Working within the Trust means being part of an organisation committed to delivering outstanding patient experience, maintaining some of the lowest mortality rates in the NHS, and continually developing innovative models of care. The integration with the Royal Brompton and Harefield has strengthened its position as a world‑leading heart and lung centre.
Staff benefit from a supportive, inclusive culture shaped by the Trust’s values—Caring, Ambitious and Inclusive—and reflected in high workforce engagement. Community services, including Integrated Local Services, play a vital role in providing care closer to home and work in partnership with GPs, local authorities and voluntary organisations. With more than 23,500 employees and one of the NHS’s most ambitious investment programmes, Guy’s and St Thomas’ offers a dynamic, collaborative and forward‑thinking environment where staff can thrive and make a meaningful difference to patient care
Detailed job description and main responsibilities
Leadership & Management
- Provide senior clinical and operational leadership for the Neighbourhood Nursing service.
- Deliver agreed clinical, financial and operational performance targets.
- Ensure effective resource deployment and escalate risks where necessary.
- Maintain a visible presence across teams and support MDT working.
- Hold managers and teams to account through regular performance reviews.
Clinical Governance & Quality
- Lead investigations, Duty of Candour and complaints management.
- Ensure compliance with Trust policies, national standards and IPC requirements.
- Oversee guideline updates, audit activity, KPIs and risk management processes.
- Promote learning from incidents, near misses and patient feedback.
- Uphold high standards of infection prevention, antibiotic stewardship and safety.
Workforce & Professional Standards
- Manage staff performance, supervision, enhanced appraisal and job planning.
- Lead induction, recruitment, retention and workforce development.
- Ensure robust professional supervision, revalidation readiness and competency assessment.
- Support clinical placements and ensure environments are suitable for learners.
Service Improvement & Strategy
- Lead service improvement initiatives and contribute to organisational strategy.
- Support integrated working with partners across health, social care and voluntary sectors.
- Represent the Trust at internal and external forums as required.
Education, Training & Clinical Role
- Maintain own clinical practice and deliver senior clinical input via a job plan.
- Support research, education and ongoing training across the service
Person specification
Qualifications/ Education
Essential criteria
- Registered Nurse – RGN Adult Branch
- A Masters Level qualification or post graduate qualification in nursing or equivalent experience and ability
- Post registration qualification in relevant clinical area
- Proven track record of developing nursing practice
- Evidence of training in first line management and leadership e.g. disciplinary/ grievance, recruitment and selection, change management.
- Post qualification courses or portfolio of evidence demonstrating comprehensive understanding of relevant clinical area to include management and leadership.
- Post qualification training in management and leadership skills
Desirable criteria
- Completed a recognised management qualification
- Experience with working with marginalised groups
- Experience working within the Health Inclusion Field
- Completion of the V300 prescribing course
Previous Experience
Essential criteria
- Substantial post qualification senior clinician experience within the community setting and as part of a multi-disciplinary team
- Post qualification ward experience as Matron/Unit Manager or equivalent, managing nursing teams in a complex setting. To include embassy and international patients.
- Demonstrable previous success in leading and delivering change and performance by engaging clinical teams in strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
- Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands.
- Knowledge and ability to implement principles of clinical governance including audit, risk management, supervision, clinical effectiveness, continuing professional development, quality standards and outcomes.
- Experience of managing and configuring budgets and the skills to monitor, assess and act on financial information.
- Previous experience of successfully delivering national and local infection control policies and procedures.
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
Skills/ Knowledge/ Ability
Essential criteria
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations.
- Evidence of high levels of expertise in clinical care and management of medical and surgical patients, with complex co morbidities and long-term conditions.
- Sound knowledge of relevant National Service Frameworks, guidelines, strategies and initiatives and the ability to appraise, interpret and implement in practice
- Ability to rapidly synthesise and analyse complex information and present options, appraisals, recommendations and reports
- Skilled in word processing, spreadsheets email, databases and using the internet.
- Highly developed communication skills (written and verbal) and the ability to communicate on complex matters issues and ideas in challenging situations
- The ability to implement sound performance and reporting mechanisms for service activity, quality and outcomes and recognise and respond early to variances
- Able to demonstrate tact and sensitivity with staff, colleagues and the public
Desirable criteria
- A clear understanding of the changing NHS environment.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Gerry Burke
- Job title
- Head if Nursing Integrated Local Services
- Email address
- [email protected]
- Telephone number
- 07584268076
- Additional information
Cath Saraiva, Deputy General Manager, Integrated Local Services, [email protected]
Fenella Jolly, Head of Nursing, Integrated Local Services, [email protected]
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