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Job summary

Main area
Community Heart Failure Nursing Team.
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
259-6261265SBH
Employer
Barts Health NHS Trust
Employer type
NHS
Site
Newham University Hospital
Town
London
Salary
£29,460 - £31,909 Per annum inc
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

Barts Health NHS Trust logo

Community Heart Failure Administrator (Newham University Hospital)

Band 4

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

Job overview

Community Heart Failure Administrative Post

Band 4

The post holder will play a key role in implementing a professional administrative support process for our Community Heart Failure nursing team.  Actively improving processes and ensuring that these are adequate for the service needs. Ensuring the provision of an excellent administrative service is provided at all times. Key functions of this role:

Main duties of the job

  • Implement and support the administrative processes associated with community clinics.
  • Ensuring that 18-week access and other quality targets are met, to include daily / weekly RTT validation of all patients pathways
  • Be a key contact in providing patients with access to healthcare professionals, information on appointments and assisting with other queries
  • Provide an efficient and effective administrative service for the Community Heart Failure Nursing team
  • To have sole responsibility in providing an effective administrative service with the support of the Line Manager
  • Act on and resolve problems that arise on a day-to-day basis, escalating when necessary
  • Undertake PA functions for the nursing team including organization of diaries, meetings and taking minutes
  • Ensuring and implementing suitable cover
  • Actioning G2 letters for the community and in house Heart Failure nurses

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.  

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.  

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.  

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

 

Person specification

Qualifications

Essential criteria
  • Maths / English
  • Evidence of commitment to personal development
  • Experience of a range of IT packages such as word, excel, outlook and power point, CRS

Experience

Essential criteria
  • Experience of working within an administrative environment

Knowledge

Essential criteria
  • Knowledge of the CRS system
  • Knowledge and demonstrable competence re 18 week referral to treatment rules and pathway validation
Desirable criteria
  • Knowledge of national targets with respect to the patient pathway.

Skills

Essential criteria
  • Excellent telephone manner
  • Effective organizational and communication skills, both written and verbal
  • Able to work with Microsoft word, Excel packages
  • Able to work with a wide range of staff groups
  • Able to work autonomously, prioritising own work
  • Ability to provide constructive opinions and views on ideas for service improvement

Other

Essential criteria
  • Ability to work effectively within a team and have a flexible approach to working environment
  • Ability to communicate professionally at all levels
  • Ability to demonstrate a pro-active attitude with the ability to use own initiative and make decisions at short notice

Employer certification / accreditation badges

Green@Barts HealthNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Abdul Latif Patel
Job title
Cardiology Team Leader
Email address
[email protected]
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