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Job summary

Main area
ESTATES AND FACILITIES
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
259-7923012GSS
Employer
Barts Health NHS Trust
Employer type
NHS
Site
Newham University Hospital
Town
London
Salary
£31,554 - £33,270 per annum inc
Salary period
Yearly
Closing
04/05/2026 23:59

Employer heading

Barts Health NHS Trust logo

NEPTS Ambulance Driver

Band 3

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job overview

*PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*  

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post - Impacts of the changes to the UK immigration policy | NHS Employers

*Previous applicants within the last 12 months need not apply

We are looking for physically capable, motivated, caring and compassionate individuals who to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health as Patient Transport Drivers (PTDs).

Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.

2 Years driving experience and full manual UK driving license required

 

Main duties of the job

Our Non-Emergency patient transport service is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to Bart’s health Trust NHS’ locations.

Patient Care

Patient Transport Drivers should ensure that all patients are safely transported in a timely manner, whilst being treated with dignity and respect. They will undertake dynamic risk assessments of patients and their environment, work to the highest standards and be diligent in reporting defects and patient related concerns (such as safeguarding). Should a patient become unwell in their care, PTDs will treat and care for their patient within the scope of their training and recognise when to escalate to the emergency services.

Lifting, Moving and Handling

A Patient Transport Driver is expected to be physically fit, healthy and capable of undertaking their full contracted role involving significant moving and handling of patients and equipment. PTDs duties include transferring patients to and from their homes and vehicle, from homes and apartments, using a variety of equipment based on the patient’s mobility needs.

*Lifting of equipment and patients is a key requirement of this role*

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.  

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.  

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.  

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

Driving Duties

Patient Transport Drivers must have at least 2 years driving experience and hold a full manual driving licence. Those applicants with points and endorsements will be asked to declare them in their application. These declarations will be checked, and applicants may not be successful if their licence status is deemed to not align with the requirements of the role.

PTD duties also include driving Trust vehicles, in a manner that provides a safe and smooth journey for their passengers, following the highway code. They will ensure that their vehicles are roadworthy, fully equipped, fuelled and maintained in a clean and tidy manner. reporting immediately any defects or accidents.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE English and Maths. Or educated to NVQ level 3
  • Previous experience of working in a healthcare setting.
  • Manual UK Driving License
  • 2 years’ driving experience experience
Desirable criteria
  • Advanced driving qualifications
  • First aid or similar experience

Experience

Essential criteria
  • Experience of working in a healthcare setting.
  • Experience of dealing with the elderly/infirm individuals with health conditions or mobilities issues
  • Experience in Patient Transport Service or similar.
  • Understanding importance of following procedures in role.
  • Understanding of data confidentiality.
  • Experience in reporting incidents and near misses.
  • Ability to recognise when to share pertinent information.

Skills

Essential criteria
  • Able to use own initiative
  • Responds positively to changing workloads.
  • Ability to recognise and respond to risk.
  • Good interpersonal skills.
  • Ability to work as a part of a wider team.
  • Ability to communicate clearly
  • Decisive problem-solving ability.
  • Ability to plan economical routes.
  • Ability to map-read and/or use satellite navigation.
Desirable criteria
  • Able to work under pressure
  • Work within team framework

Knowledge

Essential criteria
  • Understanding of diversity and inclusion
  • Understanding of Trust Values and expected behaviors.
  • Ability to prioritize workload, work under pressure and deliver results.
  • Adaptability and flexibility in changing environments
  • Professional, calm and reassuring manner
  • Ability to apply “customer care” skills.
Desirable criteria
  • Willingness to undertake training and continuous learning
  • Work towards improving quality of service
  • Work to deliver agreed objectives

Employer certification / accreditation badges

Green@Barts HealthNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tak-Chuen Chow
Job title
Specialist Transport Services Manager
Email address
[email protected]
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