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Job summary

Main area
Clinical Systems Analyst
Grade
Band 7
Contract
3 months (Bank)
Hours
  • Full time
  • Other
37.5 hours per week (Bank)
Job ref
824-BANK-BCA
Employer
Central London Community Healthcare NHS Trust
Employer type
NHS
Site
Parsons Green NHS Walk-In Centre
Town
London
Salary
£27.48 Weekly pay will include: Basic pay + HCAS + 12.07% Holiday pay
Salary period
Hourly
Closing
01/10/2025 23:59

Employer heading

NHS

Bank Configuration analyst

Band 7

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

Job Purpose

The ICT Configuration Analyst works within the Applications Development Team (Community Health) and Clinical Systems Design for Care programme, leading the production, development, implementation & promotion of system change across the Trust; according to requirements set out by key stakeholders across the Trust and as defined by National policy, initiatives & standards.

Main duties of the job

The post holder is responsible for project management, co-ordinating the delivery of complex development requests. The role involves extensive work with end users, divisional management teams and other key stakeholders to ensure system changes align with clinical and business outcomes & close, collaborative liaison with the ICT Teams, Operational Teams and the CLCH Programme Teams to provide an effective end-to-end development cycle.

The post holder will be responsible for:

•    Configuration of both EMIS and SystmOne Clinical Systems
•    Delivery of the configuration for Clinical Systems Design for Care       Programme 
•    Maintenance of EMIS and SystmOne systems as outlined by the trust
•    Adhering to standardisation, Information Governance and Clinical Safety standards set out by the Trust

 

Working for our organisation

Just as we care about our patients’ wellbeing, we care about yours!

We can offer you:

  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Car lease scheme *T&C’s apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

 

 

Detailed job description and main responsibilities

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

 

Person specification

Skills & Knowledge

Essential criteria
  • Have experience of administering and supporting an organisational wide IT system
  • Have knowledge of, and be able to communicate effectively on complex operational requirements for effective system management (e.g. performance monitoring etc)
  • Must be familiar with community environment and the role of EPR Systems in the clinical and business operation of the Trust
  • High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills
Desirable criteria
  • Competence in process analysis and redesign techniques

Education/Qualification

Essential criteria
  • Educated to Degree education or equivalent level or equivalent experience
  • Evidence of continuous personal and professional development.
  • ITIL Certification or relevant experience or working in an ITIL environment

Experience

Essential criteria
  • Professional experience providing support for Clinical Applications
  • Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.
  • Experience of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
  • Knowledge of NHS/Government policies, strategies and organisational relationships in relation Clinical Systems, to be able to advise stakeholders and develop proposals for the service area
  • Knowledge of digital healthcare standards and NHS datasets and their relationship to coding, finance and commissioning
  • Experience of developing and executing testing plans
Desirable criteria
  • Prince 2 qualification

Key Attributes

Essential criteria
  • Ability to interpret and convey complex information from various systems in a manner that is easily understood by a variety of users
  • Must be able to demonstrate analytical thinking and the ability to work through problems to a resolution
  • Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels
  • Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
  • Can constructively challenge and effectively manage conflict to reach a positive conclusion
  • Ability to travel between the CLCH sites across the Trust (where required to travel as part of their role)

Employer certification / accreditation badges

Sunflower Hidden DisabilitiesNo smoking policyAge positiveCare quality commission - GoodNHS Pastoral CareDisability confident committedAccredited Living Wage EmployerStonewall 2023 Bronze

Documents to download

Apply online now

Further details / informal visits contact

Name
Imran Qazi
Job title
IMT Senior Programme Manager
Email address
[email protected]
Telephone number
07500 910553
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