Job summary
- Main area
- Estates Compliance & Governance; Facilities Management – Compliance; Contract Management (Estates & Facilities)
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 289-CR-120
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chelsea and Westminster Hospital
- Town
- London
- Salary
- £58,133 - £65,261 pa
- Salary period
- Yearly
- Closing
- 01/05/2026 23:59
Employer heading
Compliance & Contracts Specialist Manager
NHS AfC: Band 7
Job overview
Main duties of the job
The postholder will provide operational assurance across Estates and Facilities services, ensuring compliance with statutory legislation, NHS Health Technical Memoranda and contractual requirements. Key duties include managing a defined portfolio of estates and specialist service contracts, monitoring contractor performance, maintaining robust compliance evidence, supporting audit readiness, and working closely with Estates, Procurement and service providers to address risks, performance issues and service improvement opportunities.
For full details of the role and responsibilities, please refer to the Job Description.
Working for our organisation
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.
Detailed job description and main responsibilities
- Provide operational assurance across Estates and Facilities services to ensure compliance with statutory legislation, NHS Health Technical Memoranda and contractual requirements.
- Manage a defined portfolio of estates and specialist service contracts, monitoring compliance, performance and delivery against agreed standards.
- Act as the operational point of contact for compliance assurance with service providers, challenging non‑compliance and supporting remedial actions.
- Monitor contract performance through SLAs, KPIs and action plans, identifying risks, trends and areas requiring escalation.
- Maintain accurate, auditable compliance and contract records to support governance, inspections and audit readiness.
- Analyse compliance and performance data to identify assurance gaps, emerging risks and service improvement opportunities.
- Work closely with Estates, Procurement and CAFM colleagues to support effective compliance recording, reporting and governance.
For full details of the role and responsibilities, please refer to the Job Description.
Person specification
Skills and knowledge
Essential criteria
- Sound working knowledge of statutory and legal requirements affecting NHS estates and facilities, including the application of these requirements to contracted and in house services.
Experience
Essential criteria
- Demonstrable experience of working with CAFM systems (e.g. IDOX, Maximo, MRI or equivalent) to support planned preventive maintenance (PPM), reactive maintenance, compliance recording, and performance reporting.
- Experience of supporting estates or facilities contracted service provision, including monitoring contractor performance, compliance activity, and service delivery against contractual requirements.
- Experience of working within an estates, compliance, facilities, or engineering environment in a complex organisation, ideally within healthcare or a similarly regulated sector.
- Experience of reviewing and analysing service performance, compliance evidence, and maintenance data to support assurance, audit readiness, and service improvement activity.
Education and qualifications
Essential criteria
- Degree, HND, or equivalent level of knowledge gained through substantial experience in Estates Management, Engineering, Facilities Management, Compliance, or a related discipline.
- Demonstrable knowledge and experience of estates compliance, contract management, and statutory requirements within a healthcare or similarly regulated environment.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Simon Benge
- Job title
- Associate Director of Estates
- Email address
- [email protected]
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