Job summary
Employer heading
Peer Support Worker
NHS AfC: Band 5
About our Trust
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our nearly 7,000 members of staff are proud to care for a diverse population of 1.5 million from the beginning to the end of life. Both hospitals provide full clinical services, including maternity, emergency and children’s, in addition to a range of community-based services across London, including our award-winning sexual health and HIV clinics.
We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for—our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in the domains of safe, effective, caring and responsive, and 'Outstanding' in the domains of well-led and use of resources.
Our facilities are among the best in the country. We invest around £10m a year in our estate and have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster. Works commence in spring 2024 on an ambitious £80m development of an Ambulatory Diagnostics Centre at our West Middlesex site.
Applications are welcomed from applicants who wish to apply for the position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.
Job overview
Chelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our surgical service, Chelsea Centre for Gender Surgery, the gender dysphoria clinic ‘TransPlus’, trans sexual health service ‘56T’. Our trans services are recognised for their inclusivity & diversity and our ambition is to be the leading healthcare provider for trans and non-binary service users in the UK, building on the specialist expertise and knowledge of our clinical teams.
Chelsea and Westminster Hospital has been commissioned by NHS England to provide a comprehensive gender surgery centre including masculinising lower surgery, masculinising chest and feminising lower surgery. Our vision is for an innovative and patient-centred service, based on the principle that patients must have equal access to surgical services whatever their gender identity with reasonable adjustments to the delivery of care to match the individual’s needs and circumstances.
Main duties of the job
Peer Support Workers will promote and support the health and well-being of trans and non-binary people.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Detailed job description and main responsibilities
- To work with the Gender Affirmation Surgery team both within and outside the trans health sector to ensure a high-quality service to trans and non-binary people.
- To supervise and co-ordinate volunteers and provide remote and face-to-face contact with CCGS service users.
- To work alongside the CCGS MDT to coordinate and facilitate a range of groups that address trans and non-binary health and support patients throughout their surgical journey.
- To support patients to develop an individualised care plan.
- Support patients to support patients as appropriate to increase involvement in their care, and confidence in decision making.
- To link patients in with local services where appropriate.
Person specification
Education and Qualifications
Essential criteria
- Degree or equivalent level of experience
Experience
Essential criteria
- Ability to deliver meetings and workshops to acheive specific outcomes
- Experience of working with trans/non-binary communities including both face to face and telephone support and holding on going patient case load
- Ability to design and deliver meetings and workshops to achieve specific outcomes.
Desirable criteria
- Experience of working with a wide range of people including facilitating groups for trans and non- binary individuals and working in community and Hospital locations.
- A good understanding of NHS structure and language.
Skills and knowledge
Essential criteria
- To have a flexible approach to work and be able to use own initiative
- Able to demonstrate sensitivity and empathy, particularly in difficult situations.
Desirable criteria
- Familiarity with medical records and clinical correspondence
- Familiarity with Trust’s PAS and other electronic patient administration and documentation systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ryan Holmes
- Job title
- Clinical Psychologist – Gender Affirmation Surgery
- Email address
- [email protected]
- Telephone number
- 07887 754031
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