Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 289-WLCH-36
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chelsea and Westminster Hospital
- Town
- London
- Salary
- £30,546 - £32,207 per annum Incl HCAS
- Salary period
- Yearly
- Closing
- 22/10/2025 23:59
Employer heading
Paediatric Senior Healthcare Assistant
NHS AfC: Band 3
Job overview
Healthcare assistants (HCAs) are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/ midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and the role can be very varied depending upon the area in which the person is employed. They also carry out a range of housekeeping duties, as well as performing basic medical checks, such as taking a patient’s temperature, pulse and respiration rate.
The attitude and behaviour of a healthcare assistant is of far more importance than any formal qualifications. Suitable candidates for the role are friendly, caring and sensitive individuals, who are able to offer social stimulation as well as care to the patients they tend.
Main duties of the job
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care.
They will be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained. The individual must provide a patient centred approach and will be expected to uphold and maintain the standards of care to support a culture of compassionate care.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Detailed job description and main responsibilities
Clinical Support Role
The Senior Healthcare Support Worker is responsible for the delivery of holistic, patient- centred care which is planned and directed by health care professionals. The postholder is responsible for delivering high standards of care and providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safety and effective.
The post holder is a fundamental part of the paediatric nursing team in providing care to patients/ carers/ relatives at Chelsea & Westminster Hospital NHS Trust, including the safe delivery of a range of clinical competency skills.
We are looking for an enthusiastic healthcare assistant to work in Paediatrics. Applicants need to have excellent communication and organization skills, positive personality and a professional approach to their work. You must be able to deal with the public in a sensitive and polite manner, be flexible in your approach to duties of work, act as part of a team, and promote good teamwork.
You will enjoy a challenging varied pace and an exciting working environment, caring for a varied paediatric workload. We can offer opportunities to gain knowledge and experience working within a diverse range of specialties.
Please see attached job description and person specification to this advert for further details.
Person specification
Education and Qualifications
Essential criteria
- Demonstrable literacy and numeracy skills at level 1
- Care Certificate
Desirable criteria
- NVQ/QCF
- Apprenticeship Level 2 or equivalent experience
- Excellence in Care or willingness to undertake the course
Experience
Essential criteria
- Previous experience within a carer’s role/setting
- Insight into the HCA role
- Experience providing customer care
- Working within a multi-disciplinary team
- Experience of working with Children
Skills and knowledge
Essential criteria
- Caring skills
- Ability to provide individualized care and empathy
- Able to demonstrate knowledge of equality and diversity
- Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
- Approachable & polite
- Good organisational skills
- Able to communicate effectively with patients, relatives and multi-disciplinary team
- Ability to work in a team
- Safe Housekeeping skills
- Keyboard/IT clerical skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Stephanie Darvell
- Job title
- Paediatric Ward Manager COPD & PACC
- Email address
- [email protected]
- Telephone number
- 0203 315 8654
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