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Job summary

Main area
Pharmacy Distribution Assistant
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (One weekend every five weeks)
Job ref
289-CS-189
Employer
Chelsea and Westminster Hospital NHS Foundation Trust
Employer type
NHS
Site
Chelsea and Westminster Hospital
Town
London
Salary
£30,074 per annum incl. HCAS
Salary period
Yearly
Closing
21/10/2025 23:59

Employer heading

Chelsea and Westminster Hospital NHS Foundation Trust logo

Pharmacy Distribution Assistant

NHS AfC: Band 2

Job overview

To contribute to the provision in Pharmacy Distribution and work to ensure an efficient and safe service is maintained to the wards and clinics contributing to patient care. To provide an efficient medicines top up and supply service to wards and clinics ensuring medicines are always available for the patients. To maintain relationships with wards and deal with queries when necessary. To support the stock management processes with the introduction of the new upgraded pharmacy robot. To ensure that key performance indicators are achieved.

Main duties of the job

Distribution
• To support the daily ward top up service providing stock medicines to all wards clinics and off site clinics ensuring medicines are always available for the patients.
• To process ward and clinics orders manually or via the robot as needed.
• Ensure all to-follows are processed in a timely way and any stock issues are communicated to the pharmacy buying office and ward pharmacists as required to ensure the patients do not go without the medicines required
• Ensure all blist orders and ad hoc stock requests are processed efficiently, safely, and in a timely manner.
• Maintain the appropriate storage of pharmaceutical goods in the appropriate areas of the pharmacy and in line with the departments defined stock management standards.

• To Ensure medicines are picked and supplied correctly to the wards and clinics.
• To support loading of stock into the pharmacy robot and pro-log.

Other
• To work harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate the ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

Roles and responsibilities

General
• To undertake training in line with defined objectives.
• Undertake relevant NVQ2 in Pharmacy Service unit/s as required in line with GPhC requirements.
• Participate in robot loading rotas (including late duties).
• To keep up to date with and follow relevant departmental procedures.
• To keep up to date with mandatory training.
• Participate in the training of new staff.
• Support the Goods Receipt team as required.
• To attend and participate when needed in departmental meetings.

Distribution
• To support the daily ward top up service.
• To process ward and clinics orders manually or via the robot as needed.
• Ensure all to-follows are processed in a timely way and any stock issues are communicated to the pharmacy buying office and ward pharmacists as required.
• Ensure all blist orders and ad hoc stock requests are processed efficiently, safely, and in a timely manner.
• Support the implementation of any remedial actions in order to ensure key performance indicators are achieved.
• Maintain the appropriate storage of pharmaceutical goods in the appropriate areas of the pharmacy and in line with the departments defined stock management standards.
• Support the maintenance, cleanliness and tidiness within the distribution area in pharmacy, such as filing.
• Support the implementation of pharmacy initiatives and projects such as the ward box pilot and Baxter inventory service and any other initiatives.
• To participate in the returning of medicines to pharmacy from wards. To ensure all returns to stock, or stock disposal, are processed in a timely manner.

* To complete a medicines picking accreditation of 1000 items.

* To ensure medicines are picked and supplied correctly to the wards and clinics.
• To support loading of stock into the pharmacy robot and pro-log.

Other
• To work harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate the ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.

Communication
• Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
• Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.

Team work and values
• Working harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate an ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.
• To communicate effectively and professionally in order to ensure that the service delivered by the department is of the highest quality. This includes attendance at and participation in department meetings.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person specification

Education and Qualifications

Essential criteria
  • Maths and English GCSE at Grade C or above or equivalent
Desirable criteria
  • Sceince GCSE at Grade C or above or equivalent

Trust Values

Essential criteria
  • Putting Patients First
  • Responsive to, and supportive of, patients and staff
  • Open, welcoming and honest
  • Unfailingly kind, treating everyone with respect, compassion and dignity
  • Determined to develop our skills and continuously improve the quality of care

Experience

Essential criteria
  • Proven work record in Pharmacy
  • Pharmacy computerised stock control systems
Desirable criteria
  • JAC stock control system
  • Experience of training staff members

Skills and Knowledge

Essential criteria
  • Good oral and written communication skills
  • Basic word processing and data entry skills
  • Organise and prioritise workload
  • Ability to correctly select medicines against orders, matching medicine names, strengths, formulation and pack size

Aptitudes and Personal Characteristics

Essential criteria
  • Enthusiasm for the position
  • Flexibility to work shifts to cover core service hours and provide cross cover if required

Physical

Essential criteria
  • Occupational Health cleared for the role specified
  • Able to undertake manual handling activities

Employer certification / accreditation badges

Trust IDWe are a Living Wage EmployerCapital Nurse, LondonHealthy Workplace - Commitment 2018Veteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melanie Davy
Job title
Pharmacy Procurement and Distribution Manager
Email address
[email protected]
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