Job summary
- Main area
- Learning and Development
- Grade
- Apprenticeships: Apprenticeship
- Contract
- 18 months (Apprenticeships: Apprenticeship)
- Hours
- Full time
- Part time
- Job ref
- 363-CompassApprentice
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust HQ
- Town
- London
- Salary
- £13.85 Per hour (London living wage)
- Salary period
- Hourly
- Closing
- 13/07/2025 23:59
Employer heading
Learning and Development Apprentice
Apprenticeships: Apprenticeship
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
- Are you passionate about making a change to people’s lives?
- Could your past help improve your present?
NCEL Provider Collaborative are offering a fantastic Apprenticeship opportunity to become a Level Three Training Officer with an NHS organisation.
We are seeking applicants with lived experience of Children and Young People’ mental health services or inpatient care, who are passionate about making a positive change through teaching others.
The role will involve working with clinical staff and senior leaders, to create training packages and learning materials to educate frontline staff to provide improved health care for young people and families.
You will be working 30 hours per week, where your time will be shared across East London NHS foundation Trust, Compass Well-being, and with Apprenticeship Provider, Babington.
On completion, you will have the skills and experience to start your career as a qualified training officer, where you can apply for roles within the NHS and other organisations in Education, Learning and Development, Corporate Training and Teaching.
Eligibility requirements
- Potential apprentices must be 16 years old or above (there is no upper age limit).
- You must not have prior learning in Level 3 Learning & Development.
- You must have been living in the UK for the last 3 years.
- If you are on a Visa, it must cover the length of the apprenticeship contract.
- You must be able to access public funds.
- You must be able to work 30 hours a week.
Main duties of the job
-
The Learning and Development (L&D) apprenticeship offers a fantastic opportunity for individuals with lived experience of CYP Mental Health Services and a passion for learning and development. This role allows you to deepen your understanding of L&D while leveraging your lived experience to enhance our learning and development frameworks.
Working collaboratively with NCEL Provider Collaborative and Compass Wellbeing, you will have the chance to harness the power of learning through mentorship, collaboration, and key projects.
Key Responsibilities
- Assist the Provider Collaborative team in identifying learning needs
- Aid in the design and delivery of training programs
- Evaluate the effectiveness of training initiatives
Working for our organisation
At Compass Wellbeing, a Community Interest Company and subsidiary of East London NHS Foundation Trust (ELFT), we act as a bridge - improving connectivity between ELFT and local VCSE organisations. We are dedicated to enhancing community wellbeing and tackling social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering resilient, supportive environments for marginalised groups.
Compass Wellbeing supports ELFT in its mission to become the first NHS ‘Marmot Trust’. By implementing the Marmot principles, we aim to reduce health inequalities and improve population health.
We envision a future where every community enjoys high levels of wellbeing and equity. Our unique position within both the VCSE sector and the NHS allows us to facilitate seamless collaboration, creating robust health and social support systems. Our values—collaboration, empathy, integrity, quality, and innovation—drive everything we do. Join the Compass Wellbeing team and contribute to making a meaningful impact on the lives of others, including our own employees. We are committed to fostering growth and development through comprehensive training and development frameworks.
Detailed job description and main responsibilities
Requirements
This dynamic role requires strong communication skills and the ability to work proactively as part of a team.
Embrace this opportunity to develop and refine your L&D skills, making a meaningful impact on our training programs and organisational growth.
Key Duties
1 Assist in the design and development of training materials and programmes
2 Coordinate and schedule training sessions, workshops, and meetings
3 Update and maintain L&D systems and databases
4 IT proficient: Excel, PowerPoint, data management
5 Data entry and analysis to support L&D activities
6 Organise and manage training resources, including booking venues and ordering materials
7 Communication via emails, telephones, and face-to-face interactions
8 Maintain confidentiality, and adhere to organisational policies and procedures with consideration for safeguarding
9 Support the evaluation of training programs through feedback collection and analysis
10 Undertake ad hoc duties when required
11 Support the NCEL Provider Collaborative team by compiling and distributing training materials and reports.
12 Assist in organising, facilitating, and participating in training events, workshops, and focus groups.
13 Prioritise and complete multiple tasks and projects in a deadline-driven environment.
14 Ensure effective communication on specific L&D project developments with the Project Lead, Head of Delivery and Performance, and the wider team.
15 Maintain accurate and open communication with a range of organisations and individuals, researching and drafting correspondence, marketing, and research materials.
16 Compose well-written emails, create meeting invitations, and write short documents.
17 Develop and maintain contact sheets and training asset inventories (e.g., iPads, headsets, USBs).
18 Contribute to team meetings effectively.
19 Travel to locations within London and occasionally outside London as required by L&D projects.
20 Undertake ad hoc duties as required.
Person specification
Skills and Attributes
Essential criteria
- Ability to work as part of a multidisciplinary team
- Demonstrate working towards Functional Skills Level 2 through an initial assessment in subjects where the candidate may not yet hold the qualification
- Project management methodology and documentation
Desirable criteria
- Hold Maths and English GCSE or equivalent GCSE level C/4+ in at least one subject
Experience
Essential criteria
- Computer literate with a working knowledge of Microsoft Office package
- Lived experience as a service user Of Children and Young Peoples Mental Health Services (CAMHS)
- Experience in taking minutes, organising meetings and disseminating information to stakeholder
Desirable criteria
- Practical experience of working in a busy office environment
Knowledge & Skills
Essential criteria
- Good communication, interpersonal and organisational skills
- High attention to detail
- High level of written and verbal communication skills
- Ability to work under pressure, and respond to needs at difficult situations
- Ability to problem solve
Desirable criteria
- Flexibility in approach to work and willing to work some evenings on ad hoc basis
- Knowledge of data protection act
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hassan Barakat
- Job title
- Head of Delivery and Performance
- Email address
- [email protected]
- Telephone number
- 02038277576
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