Job summary
- Main area
- Voice engineer
- Grade
- Band 7
- Contract
- 6 months (Fixed Term 6 months - Until the end of 31st of March)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 363-CP7243712
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- The Green
- Town
- London
- Salary
- £54,320 - £60,981 per annum Inc HCAs
- Salary period
- Yearly
- Closing
- 15/06/2025 23:59
Employer heading

Voice and Unified Communications Engineer
Band 7
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Main duties of the job
- Design, configure, and support UC environment, ensuring high availability and performance.
- Ensure secure and efficient communication across UC platforms.
- Oversee the configuration, maintenance, and troubleshooting of Voice & UC Solutions.
- Manage and support MS Teams, ensuring reliable communication for trading environments.
- Monitor system performance and resolve any technical issues.
- Collaborate with business to align systems with user requirements.
- High degree of documentation skills, for creating and maintaining design and operational documentation, Change documentation, Runbooks, Test plans and any other operational documentation as required.
- Operate within an Agile environment.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Voice and Unified Communications Engineer required to support Migration of Legacy Voice solutions, as part of National PSTN Switch-Off, onto MS Teams. Auditing, testing, configuring, deploying MS Teams in multiple sites across East London for ELFT.
Person specification
Voice & UC Engineer
Essential criteria
- 2 years experience
Desirable criteria
- UC Engineer
Experience
Essential criteria
- NHS Experience
Desirable criteria
- NHS experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Anthony Cummings
- Job title
- Senior Voice & UC Programme Manager \ Voice SME
- Email address
- [email protected]
- Telephone number
- 07808908220
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