Job overview

 Due to an Internal promotion, we're offering an opportunity to join the Audiology Team at Great Ormond Street Hospital. The post will provide an excellent opportunity to develop your personal skills in a role that combines clinical and non-clinical elements. The clinical remit to the role includes assisting senior clinicians in assessments of a unique cohort of paediatric patients as well as supporting remote appointments and overseeing calibration and repairs. The non-clinical remit includes management of a clinical stream and providing administrative support to the clinicians

Main duties of the job

• To be solely responsible for the completion, maintenance and management of the GOSH entry to the national ESP database. To be the first point of contact and handle internal and external queries relating to this including liaison with other Trusts who require or share care. To lead training for the database.
• To enter patient data relating to ward referral activity onto PIMS. To coordinate patient attendance with the ward and any special arrangements such as isolation. To book isolation if required. To ensure appropriate staffing, specialists and equipment available for appointments
• To book and reschedule follow-up appointments for patients as requested by the clinical team and investigations as required following clinics relating to the team
• To support clinic and admission planning, including clinic prep, arranging tests and investigations as directed by the clinical team
• To book and reschedule follow-up appointments and meeting for staff
• To support planning and opportunities for service improvement
• Interpret and accurately input complex information and data
• Liaise effectively with other hospital departments to ensure good working relationships and effective running of specialty services
• Use problem solving skills to provide excellent customer service for own team, staff and patients

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.