Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 196-COF10217
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- Beckett house
- Town
- London
- Salary
- £58,698 - £65,095 per annum (incl. of HCAA)
- Salary period
- Yearly
- Closing
- 22/05/2024 23:59
Employer heading
Quality Improvement Senior Project Manager
NHS AfC: Band 8a
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
Are you passionate about quality improvement, innovation, patient safety, addressing inequalities, and leading on change to improve health and care outcomes for our south London population?
We have a fantastic opportunity for two creative and passionate Quality Improvement Senior Project Managers to join us at the award-winning Health Innovation Network (HIN).
Hosted by Guy’s and St Thomas’s NHS Foundation Trust, we enjoy the benefits of being NHS members of staff while focusing on innovation to improve the lives of patients and staff in the health and care sector. While this was important before, it has an even greater focus now with innovation being looked to help reduce elective care backlogs and health inequalities.
The main purpose of this post is to support the Patient Safety Team at the HIN with the delivery of our priority projects. Innovation is at the heart of everything we do, from delivering transformational programmes to improving patient pathways, or internally with our wide range of health and mental health wellbeing initiatives. We are based near Waterloo and Westminster stations and working at the HIN you could benefit from great health and wellbeing support which currently includes yoga, book club, lunchtime walks, and regular social events alongside our HIN Academy providing fantastic training.
Interviews are planned for 4 and 5 June 2024.
Main duties of the job
As a Quality Improvement Senior Project Manager, you will provide QI expertise and coaching to our wide range of stakeholders across south London. You will support colleagues in south east and south west London ICSs to deliver on nationally commissioned patient safety improvement priority projects. Current projects include:
• System Safety: Patient Safety Incident Reporting Framework (PSIRF) implementation.
• Preventing and managing deterioration: implementation of Martha's Rule and reducing deterioration associated harm by improving the prevention, identification, escalation of and response to physical deterioration.
• Perinatal culture and leadership: improving the quality of care in maternity and neonatal services by supporting leaders to drive cultural change
You will be responsible for engaging with stakeholders at multiple levels, usually busy clinical staff with many competing priorities. This will include visiting acute clinical environments in primary and secondary care to meet staff where they are delivering care.
You will be skilled at using multiple forms of communication and facilitation techniques to turn complex ambitions into practical and tangible improvement.
Working for our organisation
What is the Health Innovation Network?
The HIN is the Academic Health Science Network (AHSN) for south London, one of 15 AHSNs across England. We work across a range of health and care services through each of our clinical and innovation themes, to transform care in diabetes, patient safety, mental health, cardiovascular and healthy ageing and to accelerate innovations into the NHS. AHSNs help mobilize the value that the NHS can add as an economic asset to the UK economy. As an AHSN the HIN works with a range of expert support and services across the health and care sectors that support NHS innovators and companies to realise the commercial and economic potential of their innovations.
As part of the HIN adaptable working principles, which allows our ability to adapt to anticipated changes in project portfolios and gives staff the opportunity to enhance their skills and expertise, the successful candidate may be asked to operate across other themes and projects.
Our Values
Brave - We encourage our teams and others to be brace with their ideas and support them to try new things.
Kind - We care about each other, the people we work with and about the health and wellbeing of south Londoners.
Open - We're open about what we do, and we share what we learn.
Different - We think differently, and we are strong because of our diverse background, talents, and experiences.
Together - We build communities and networks, we collaborate, and we connect.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
On your application, please begin your supporting statement with an example of a Quality Improvement project you have led.
Person specification
Qualifications
Essential criteria
- Educated to Masters level, or equivalent knowledge, skills and experience.
- QI training (e.g. Institute of Health Care Breakthrough Series Training (or equivalent)
Experience
Essential criteria
- Significant experience in using quality improvement (QI) methodologies
- Coaching experience relating to quality improvement
- Substantial experience of facilitating and managing transformational change within and across organisations to deliver improvements in health and/or care.
Additional Information
Essential criteria
- A commitment to partnership working, inclusion of a diverse workforce and service integration.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Catherine Dale
- Job title
- Programme Director
- Email address
- [email protected]
- Additional information
If you have questions about the role, please feel free to contact the recruiting manager in advance of application ([email protected]).
We are committed to Equality, Diversity, and Inclusion and ensure we have a diverse panel for all our recruitment.
Don’t meet every single requirement in the person specification? Studies have shown that women and people from global majority backgrounds are less likely to apply for jobs unless they meet every single criteria. At the HIN we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with what is stated, we encourage you to apply anyway or contact us to discuss. You may be just the right candidate for this or other roles.
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