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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
NHS AfC: Band 8b
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (5 days out of 7)
Cyfeirnod y swydd
196-ESS1571-S
Cyflogwr
Guy's and St Thomas' NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
St Thomas' Hospital
Tref
London
Cyflog
£70,387 - £80,465 p.a inc HCA
Cyfnod cyflog
Yn flynyddol
Yn cau
09/06/2025 23:59

Teitl cyflogwr

Guy's and St Thomas' NHS Foundation Trust logo

Site Soft Services Manager

NHS AfC: Band 8b

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. 

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.



Trosolwg o'r swydd

 

Do you have strong experience in managing large and complex soft facilities management teams?

Do you have a background in Catering and Housekeeping along with experience in managing budgets?

If you thrive in fast-paced, driven environments, able to deliver and can quickly adapt to changing environments, this could be the role for you.

You will need to communicate clearly and confidently with stakeholders at all levels, be organised, passionate, an innovative thinker and eager to drive teams. 

Responsible for the management of a diverse group of staff and professions, delivering highly complex operational services, you will join a dynamic and skilled team and have the opportunity to build on the strengths of the current services. 

You will be flexible to adapt to future changes to ensure the needs and objectives of the Trust are met. 

St Thomas' Site Soft Services provides critical front-line operational services which have a fundamental role in supporting clinical activities within the Trust. Our focus is on providing a high quality hospital environment and experience for patients, achieved by setting new and improved standards and by fostering a strong overarching patient-focused approach. 

 

Prif ddyletswyddau'r swydd

  • Support the Head of Site Soft Services in providing strategic leadership and direction for Housekeeping and Patient Food Services, in St Thomas’ Soft Services to ensure the delivery of an effective, high quality and cost-effective service to Essentia sites including internal and external clients.
  • Agree annual service requirements with Head of Site Soft Services and Site General Manager for the provision of soft facilities management services to agreed delivery and operating standards.
  •  Ensure operational plans and objectives are in place for all service teams and their services and ensure they are monitored and aligned to the appraisal process.
  • Lead the development, provision and operational management of Soft FM services to GSTT and Evelina London Children’s Hospital.
  • To undertake a range of specific projects, some of which will be complex in nature, to develop policies, systems and procedures which are compatible with the existing and strategic direction and have an impact Trust-wide.
  • Ensure staff structures are organised to achieve maximum effectiveness in delivering Essentia’s objectives.
  • Manage budgets and ensure expenditure and income is within the agreed financial plans and budget. Continually seek cost and quality efficiencies.

Gweithio i'n sefydliad

We offer a dynamic challenging job, in a fast moving, flexible working environment.  We have a strong commitment to your personal and professional development.

In addition, we offer excellent benefits, such as:
•    A minimum of 27 days annual holiday allowance (not including bank holidays), plus the option to buy and sell. Increasing to 29 days after 5 years and 33 days after 10 years
•    The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
•    Interest free Season Ticket Loan
•    Long Term Service Awards
•    Subsidised on-site nurseries and childcare vouchers
•    A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
•    Ride to work scheme
•    Employee assistance programme
•    Free staff counselling service
•    Free stop smoking service

Our Trust values: We are Caring, Ambitious, Inclusive

If you would like to join the team, please apply online.

Previous applicant need not apply

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. 

Manyleb y person

Experience

Meini prawf hanfodol
  • Direct senior management experience within a facilities/hotel services environment, with responsibility for 200+ personnel, budgetary control, training and disciplinary procedures.
  • Extensive in-depth demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
Meini prawf dymunol
  • Management of a hotel services operational service within an NHS or healthcare environment.

Qualifications

Meini prawf hanfodol
  • Master’s Degree or Post Graduate Diploma in Management Studies and/or demonstrable experience within a large facilities department.
Meini prawf dymunol
  • Member of relevant professional organisation.

Skills

Meini prawf hanfodol
  • Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and enable them to understand the Trust’s and your performance expectations
  • Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands.
  • Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.

Bathodynnau ardystio / achredu cyflogwyr

Timewise helps businesses to attract and develop the best talent through flexible working.Care quality commission - GoodDisability confident employer

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Eros Trevisan
Teitl y swydd
Site General manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07849310963
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