Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 196-EVE0421-T
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- Guy's Hospital
- Town
- London
- Salary
- £30,279 - £33,116 inc HCA
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
- Interview date
- 15/05/2024
Employer heading
Facilities Team Leader
NHS AfC: Band 4
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting opportunity to work in the Facilities Department at Guy's and St. Thomas' NHS Foundation Trust has become available.
The post holder will assist the Facilities Manager with the day to day management of the Guy’s Facilities Services, particularly Housekeeping and Patient Food Services. They will have responsibility for the operational teams on the wards and departments as well as monitoring, reporting and follow up when necessary issues relating to the general environment and buildings fabric.
Main duties of the job
The main elements of the role will be to ensure that the facilities services are delivered within the ward and department areas within the financial scope of the budgetary requirements.
They will assist in the development of the services and staff through training. The post requires strong communication skills and working relationships need to be developed across different levels and departments. The post holder will be accountable for staying in the limitations of a financial budget. They will ensure that resources and standards allocated to the team are properly and effectively deployed to deliver agreed outputs through set key performance indicators.
Working for our organisation
What We Offer
We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and
professional development.
In addition, we offer excellent benefits, including:
- The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you
automatically become a member and you will get an excellent package of pension benefits. - Interest free Season Ticket Loan
- Long Term Service Awards
- Subsidised on-site nurseries and childcare vouchers
- A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
- Ride to work scheme
- Employee assistance programme
- Free stop smoking service
Please note we are only accepting new applications. Please do not apply if you have applied previously.
Detailed job description and main responsibilities
Duties and Responsibilities
- To manage the facilities services, including housekeeping and patient food housekeeping services within a designated teams and/or area including Housekeeping, and patient food requests as well as having responsibility for the general environment of the wards, departments and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies. To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance.
- To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation.
- To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally. To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem solving approach, subject to financial constraints and HR agreement.
- To provide accurate, reliable and timely reporting for the Department Management Team and where appropriate to contribute to reports to the Executive and Board on the performance of the department and progress on against projects assigned.
- Take responsibility for all planning day to day man power for the facilities teams with in the areas with in your set budgets.
- To ensure compliance within all services to meet the trust’s policy and objectives in line with the trust business plan
- To be aware of and implement any new government legislation or initiatives to take an active part in working with outside agencies to achieve results.
- To complete regular audits for the, cleaning, environment and patient food services. To compile regular, benchmarking results and implement appropriate actions to enhance services and the environment.
- To work as part of a multi-disciplinary team to include, Clinical teams and outside contractors to ensure that service delivery standards are met through reviews and audits.
- To initiate the team briefing hierarchy and communicate effectively with all operational team’s
- To attend monthly reviews with your line manager on financial and operational performance.
- Take responsibility of Sickness and Absence in your team informally up to and including first formal.
- To ensure that the standard of the patient charter is maintained at all times
- To maintain appropriate documentation and up to date records regarding information on the environment department.
- To work in conjunction with the infection control team to ensure standards are maintained and kept in line with policy.
Authority
- Development of the Environment team through the provision of leadership and support and develop of team members and the development of the service through active involvement.
- Identify staff training and development needs ensuring all team members have up to date Personal Development Plan and Review and access to supervision.
- Manage services within delegated responsibility expenditure re. Stocks, supplies, manpower and rotas.
- Day to day operational management of the teams including implementation of NHS Board policies and practices e.g., health and safety, infection control, Cleanliness Standards and standing financial instructions.
- Ensure team members are knowledgeable about expectations of performance and monitor capability taking remedial action when required with discussion and or referral to Facilities Manager regarding any issues of concern.
- Identify own education, training and support needs via the PDP and review process with the Environment manager. Holding team to account for delivery against their PDP and the environment teams objectives through regular performance review meetings.
Person specification
Qualifications
Essential criteria
- Equivalent supervisory experience or NVQ level 3
Desirable criteria
- Health and Safety
- Food Hygiene
- BICSs or NVQ 1 in Cleaning
Experience
Essential criteria
- Experience in managing teams
- Strong commitment to delivering change and performance with and through the team by establishing work priorities, delegating effectively, ensuring capability to deliver, monitoring performance and giving feedback
- Experience in training and development.
Desirable criteria
- Demonstrable track record in leading and motivating staff, particularly during periods of re-organisation and change
Skills
Essential criteria
- Good demonstrable interpersonal skills & communication skills, written and oral in English.
- Strong organisational skills.
- Ability to work across a wide range of teams;
- Evidence of leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams.
- Financial understanding
Desirable criteria
- Ability to negotiate
- Knowledge of food hygiene, cleaning process and current issues facing the NHS
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hameed Tijani
- Job title
- Facilities Manager
- Email address
- [email protected]
- Telephone number
- 02071887188
- Additional information
Hameed Tijani - [email protected] or Tasmin Ikin - [email protected]
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