Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 196-LIS9790
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- St. Thomas Hospital
- Town
- London
- Salary
- £56,276 - £63,176 per annum inc. of HCA
- Salary period
- Yearly
- Closing
- 18/08/2025 23:59
Employer heading

Lead Pharmacy Technician - Dispensary
NHS AfC: Band 7
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
To provide and organise professional and clinical support, and supervision in the dispensary. To participate in the delivery of staff education and training. To be responsible for all aspects of the safe and efficient supply of medications to patients.
To be responsible for the management and development staff within the dispensary at St. Thomas’ site.
Ensure staff within the dispensary maintain high professional standards by adopting and enforcing good dispensing practice and implementing and monitoring safe systems of work.
Ensure a safe, efficient, and quality dispensary service to patients and staff by the provision and maintenance of procedures.
To be responsible for developing and implementing standards for dispensary services and monitoring the service, ensuring compliance with medicines legislation and professional standards.
Main duties of the job
Responsibility to ensure the effective and efficient operation of the main dispensary at St Thomas’ hospital.
Develop Standard Operating Procedures and ensure they are implemented effectively.
To ensure that performance standards are set, measured and reviewed. This includes provision of a set of KPI’s to be published and reviewed on a monthly basis and to feed these into departmental performance reports.
Develop and implement clinical governance strategies for dispensary services.
Liaise with clinical pharmacy teams to ensure provision of a robust and efficient dispensary service to patients, ensuring opportunities are taken to enhance efficiency both within the dispensary and at ward level
Communicate with staff both within and outside of the pharmacy department regarding service operational issues to ensure a safe and effective service is maintained.
To support the delivery of pharmaceutical care in accordance with the Trust's and Pharmacy Department Mission, Vision and Values, GPhC Code of Conduct and Professional Standards.
Working for our organisation
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's, Royal Brompton and Harefield Hospitals - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
The Pharmacy departments of Guys and St Thomas' provide safe and effective pharmaceutical ward and dispensary services to the many inpatients and outpatients of the Trust's many specialities.
The post holder must demonstrate their commitment to upholding the Trust values, within which we carry out our roles:
Put patients first - consider the patient's needs and wishes in all that they do
Caring - we put patients first
Ambitious - we innovate and strive for excellence
Inclusive - we respect each other and work collaboratively
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for a more detailed overview of the requirements and responsibilities for this position.
Person specification
Qualifications
Essential criteria
- Registered with GPhC as a pharmacy technician
- Completion of recognised ACPT qualification
- Diploma in management studies or equivalent experience
Desirable criteria
- Relevant management underpinning knowledge eg MBA
Experience
Essential criteria
- Two years management experience in dispensary
- Experience in developing SOPs
- Experience of change management
- Experience of developing an operational service
Desirable criteria
- Five years post qualified
- Proficient in the use of Epic
Skills
Essential criteria
- Demonstrated ability in operational management
- Ability to train and assess others
- Ability to initiate audit work
- Good communication skills
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anne Iskander
- Job title
- Chief Pharmacy Technician - Operations
- Email address
- [email protected]
- Telephone number
- 0207 3518908
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