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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent: Please note that the nature of this work requires on site working
Hours
Part time - 24.6 hours per week (Monday to Friday)
Job ref
293-EMRS1-0446
Employer
Homerton Healthcare NHS Foundation Trust
Employer type
NHS
Site
Locomotor Service
Town
London
Salary
£31,944 - £34,937 pro rata p.a. incl.
Salary period
Yearly
Closing
24/06/2025 23:59

Employer heading

Homerton Healthcare NHS Foundation Trust logo

Locomotor Administrator – Senior clinical staff

NHS AfC: Band 4

Job overview

An exciting opportunity has arisen for an experienced administrator to join our outpatient physiotherapy team.

You will play a key role in organising clinics and processing investigations for our advanced practice physiotherapists and consultants.

You will work face to face with clinicians and our team of administrators making a difference to patients who may be complex or distressed.  You will also manage other administrative tasks such as ordering stock, budgetary support, bank staffing,  managing waiting lists and compiling waiting list statistics. 

You will have the opportunity to develop your leadership skills, supervising our receptionists. Candidates should have excellent and communication skills  

Please note this post requires to work on site

We want to see the person in your application form, candidates who use any AI will be at a disadvantage and may be rejected.

Eligible applicants will be required to complete an online questionnaire to assist with shortlisting. Invitation to interview will be dependent on both your application form and online test result.

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***

Main duties of the job

Provide efficient admin  support to the Locomotor Service managers, senior clinicians and their patients. Manage clinical diaries to ensure patients receive the care they need and clinical slots are appropriately utilised.

The post holder will work in a challenging socio-economic environment involving clients who may be highly distressed and those from diverse cultural backgrounds.

Communicate effectively with clinicians, IT personnel, GP’s, Consultants patients and other parties to ensure efficient and timely service is maintained.

The post holder will have supervisory responsibility for reception staff and cover reception when required and ensure reception is working effectively at all times.

Provide  support and deputise in the absence of the Locomotor Office Manager, offer flexible support to the Admin lead when required. This includes ordering stock, recording  staff sickness, annual leave and bank staff payment

Working for our organisation

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff.  This is reflected in our policies, procedures and People Plan.  All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Education/Qualifications

Essential criteria
  • • 5 GCSEs including English and Maths (or equivalent)
  • • Demonstrate IT literacy, with proficiency using Microsoft packages

Skills and Abilities

Essential criteria
  • • Ability to demonstrate competence to manage computer databases, current Microsoft packages and any related databases
  • • Excellent telephone and face-to-face communication skills.
  • • Be able to communicate effectively, both in writing and verbally to a high standard with key stakeholders e.g. staff, patients and GPs and GP practice managers.
  • • Ability to work to deadlines and prioritise workload.

Experience

Essential criteria
  • • Previous administrative experience in a similar role or equivalent experience
  • • Experience working with a team
Desirable criteria
  • Experience

Knowledge

Essential criteria
  • • Knowledge/understanding of confidentiality issues
  • • Knowledge of booking systems.
  • • Data analysis and management skills
  • • Excellent IT skills

Trust values & other requirements

Essential criteria
  • • Understanding and demonstration of the Trust Values

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shaun Spencer
Job title
Locomotor admin manager
Email address
[email protected]
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