Job summary
- Main area
- Adult Community Nursing
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (08:00-16:00, 10:00-18:00,12:00-20:00 weekdays and 09:00-17:00 weekends and Bank holidays)
- Job ref
- 293-CCS-0756
- Employer
- Homerton Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Single Point of Access Administartion Team
- Town
- London
- Salary
- £30,546 - £32,207 Depending on Experience
- Salary period
- Yearly
- Closing
- 10/09/2025 23:59
Employer heading
Apprentice Administrator - Single Point of Access
Band 3
Advert
Job overview
We are looking for an experienced Administrator to work within the Single Point of Access Admin Team.
The post holder must be adaptable and enjoy working in a challenging and busy environment. The ideal candidate should be able to manage large volumes of incoming calls whilst maintaining a pleasant and professional telephone manner.
You will be providing high standard administrative support to the Adult Community Nurses including the Clinical Assessment Team, District Nurses, Community Matrons, Specialist Nurses, Service Users, and external Multi Agencies.
Main duties of the job
You will be providing high standard administrative support to the Adult Community Nurses including the Clinical Assessment Team, District Nurses, Community Matrons, Specialist Nurses, Service Users, and external Multi Agencies.
The role involves providing support in running an efficient messaging service and processing referrals. You should be a good team player, possess strong administrative and IT skills, and the ability to manage your own workload.
Additional tasks include maintaining and auditing stationery and stock levels, and placing replenishment orders which may include medical equipment, pharmaceutical products.
Refer to JD & PS detailed information
Working for our organisation
Working for your organisation
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Essential Criteria
Essential criteria
- GCSE Math and English, or the equivalent level of education
- NVQ level 2 or equivalent experience in administration
- Able to communicate with the public and manage a range of patient calls
- Good verbal and written communication skills and telephone manner
- Computer literate with good keyboard skills including use of Microsoft office
- Planning / organisational skills
- Experience of working with the public
- Experience of data recording, collection and data entry
- Experience of working in administration/customer service
- Experience of working as part of a team
- Knowledge/understanding of information governance and confidentiality
- Knowledge of dementia, learning disabilities and medical conditions that may impact on a patient’s ability to communicate
- Knowledge of current NHS priorities
- Good interpersonal skills
- Experience of working in an inner-city environment
- Commitment and adherence to equality, diversity, and inclusion
- Understanding and demonstration of the Trust Values
Desirable criteria
- PA Experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Juliet Lusted
- Job title
- Lead Nurse ACN SPA
- Telephone number
- 077763017718
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