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Job summary

Main area
eRostering Systems Assistant
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
293-CSEP-0552
Employer
Homerton Healthcare NHS Foundation Trust
Employer type
NHS
Site
Orsman Road
Town
London
Salary
£30,039 - £31,088 p.a. inc.
Salary period
Yearly
Closing
18/05/2025 23:59

Employer heading

Homerton Healthcare NHS Foundation Trust logo

e-Rostering Systems Assistant

Band 3

 

Advert

Job overview

A vacancy has become available within the eRoster Team team at Homerton Healthcare. We are currently based at Orsman Road in Haggerston. This role is for a permanent contract of 37.5 hours a week. The core business hours of the service are from 9:00-17:00, Monday to Friday. 

While HealthRoster knowledge is beneficial to your application, full training will be given after appointment.

We will be longlisting this post based on the answers to the questions on the application form.

***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***

Main duties of the job

  • To oversee and maintain the shared mailboxes for the service and ensure all new starters and changes are made to the eRostering system.
  • Supporting users with queries relating to access and walking them through basic system navigation to ensure their understanding.
  • To act as the main point of contact for the service and then passing on relevant information to the Systems Manager and System Administrators.
  • Drafting communication bulletins to be shared with users and managers to make sure updates to the system are widely known and necessary actions are able to be carried forward.
  • Follow internal processes as directed by the Systems Manager.
  • Responding to user queries in our shared mailboxes to ensure we are able fix issues timely.
  • To share information from clinical divisions with our system administrators so they are aware of developments within their focus areas.
  • To support the non-clinical divisions with maintaining their rosters and help them with updating their templates and staff patterns.
  • Providing additional support for the system manager and system administrators to help expand your knowledge of the system and processes.
  • To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is always secured.
  • To be able to illustrate excellent communication skills with colleagues, managers and outside agencies in a pleasant and courteous manner at all times

Working for our organisation

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff.  This is reflected in our policies, procedures and People Plan.  All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification again outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification attached is not the full person specification but outlines the criteria against which your application form will be assessed.

Person specification

Education / Qualifications

Essential criteria
  • Foundation Degree / Diploma or equivalent experience/qualification.
  • Has evidence of continuing personal development
Desirable criteria
  • • Accreditation from the Allocate Academy

Skills/Abilities

Essential criteria
  • High attention to detail and accuracy
  • Well-developed verbal and written communication skills.
  • Advanced level of competence with Microsoft Excel
  • Numerate and logical thinker
  • Ability to work collaboratively with other departments
  • Team working skills

Experience

Essential criteria
  • • Experience in working with an E-Rostering system
  • • Experience of working with and analysing datasets
  • • Experience gained within a relevant department within the NHS.
  • • Experience as an Workforce Information Assistant or equivalent providing advice and support to managers and staff,
  • • Project support experience.
Desirable criteria
  • Substantive experience of keeping records, producing reports and establishing office systems, including setting up and maintaining databases

Knowledge

Essential criteria
  • • Knowledge of developments in the NHS generally and the workforce information agenda
  • Knowledge and understanding of HR Information Systems, including HealthRoster and ESR.
  • Understanding and experience of workforce information and the links to performance management.
  • Knowledge/understanding of confidentiality issues & Data Protection
Desirable criteria
  • • Advanced ECDL qualification or equivalent certification/ experience
  • • Experience and practical use of SQL

Other Requirements

Essential criteria
  • • Ability to work flexibly
  • • Creative approach to problem solving
  • • Ability to work to a complex project plan, on own initiative and take full responsibility for completion of tasks • Ability to work under pressure, prioritise work demands and to meet tight deadlines. • Commitment to the Knowledge and Skills framework. • Commitment to Equal Opportunities
  • • Ability to work under pressure, prioritise work demands and to meet tight deadlines.
  • • Commitment to the Knowledge and Skills framework.
  • • Commitment to Equal Opportunities

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Calvin M. Green
Job title
eRostering Systems Manager
Email address
[email protected]
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