Job summary
- Main area
- Communications
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-CR-968
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- London
- Salary
- £46,419 - £55,046 pa inclusive
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
Employer heading
Communications Officer (projects)
Band 6
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you highly organised, an exceptional project planner, with the confidence to help drive change? Are you looking for an opportunity to support a communications and engagement team that is always learning and improving? Then we want to hear from you.
We have an exciting opportunity for a confident communications professional with experience in a busy communications support role, joining our dynamic, 20+-strong team. The role requires excellent, all-round, communications and engagement skills, creativity and analytical skills, with a passion for understanding our diverse audiences and a proven track record in delivering on a brief and supporting tailored, engaging and impactful transformational projects, campaigns and events.
Our work is often fast paced and challenging but also provides the scope to make a real difference to people’s lives. To be successful, you will need to be curious, collaborative and tenacious, able to inspire confidence and build effective relationships with colleagues and partners at all levels.
This role reports directly to the Associate director (planning and development) and works closely with the Strategic communications team and project leads across the Engagement and experience division.
Main duties of the job
The Communications officer (projects) will help plan and manage projects, programmes, campaigns and events to support the Trust’s communications and engagement strategy, and the day-to-day delivery of the Engagement and experience division’s core work.
The post holder will be responsible for supporting and delivering a wide range of tasks and deliverables, including:
- Tracking the progress of projects/programmes and campaigns
- Supporting team budget management and procurement
- Drafting, editing, designing and producing training materials, marketing and communications collateral and other content including social media posts
- Organising engagement events and supporting training workshops
- Organising research and other means of gathering audience insight
- Drafting and designing templates and guidance across the organisation to support effective communications
- Supporting projects, including coordination, design, testing, administrative tasks, reporting, evaluation and development of project management plans
- Helping to scope, plan and deliver integrated communications projects and programmes.
The post holder will manage relevant systems and processes to support Engagement and experience divisional activities, including scoping, planning, designing, co-ordination and evaluation for projects and campaigns, event management, diary management, budget and database management.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert
Person specification
Education / Qualifications
Essential criteria
- Bachelor’s degree or equivalent experience
- Project management qualification or equivalent experience.
Desirable criteria
- Relevant professional qualifications
Experience
Essential criteria
- Proven ability of managing projects, programmes and campaigns across a large organisation
- Excellent stakeholder management and inter-personal skills
- Good understanding of how technology can support project management and planning
- Ability to understand, interpret and process complex and sensitive information and problem solve a solution
Desirable criteria
- Market research skills
- Data analysis skills
- Good design skills.
Communications experience
Essential criteria
- Good track record in creating effective and tailored content for a range of channels and audiences
- Proven ability to support effective, integrated communications and marketing projects and programmes
- Good track record in organising and supporting events and/or engagement activities/workshops
- Ability to structure and format a range of content tailored to audience needs
- Demonstrable experience of working in a specialist communications and engagement role, underpinned by both communications’ theory and practice
- Experience of using digital tools to boost both broadcast communications and engagement with a defined audience, including technical knowledge and understanding of analytics and evaluation
- Experience of events management.
Desirable criteria
- NHS or private health experience
- Experience of commissioning content creation and/or production
- Account management experience – inhouse or agency
- Experience of customer relationship management systems
Skills / knowledge / abilities
Essential criteria
- Proficient in the use of Microsoft Word, PowerPoint, Excel, Project, Planner, Copilot and other relevant programmes and software
- Familiar with use of Adobe products (Photoshop, Illustrator, InDesign)
- Proficient with planning and project management tools
Desirable criteria
- Familiar with planning and project management tools and database management
- Familiar with Power BI
- Excellent design skills.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jenny Stott
- Job title
- Head of communications
- Email address
- [email protected]
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